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Problem with opening chat from computer list

Hi,

I'm using TeamViewer in 9 version becouse of purchased license version.

Program is running on Windows 10.

Everything worked fine until I installed the October update.

Now, when I try open chat with any computer on my list, TeamViewer turns off.

If somebady write to me message on chat, TeamViewer turns off.

From log:

2018/11/15 08:53:07.479 10248  5676 G1!!!CRASH: Access violation at 0x6f766c09: Illegal read operation at 0x00000000 (Exception Code: 0xC0000005)
2018/11/15 08:53:07.706 10248 5676 G1!!!CRASH: Saved dump file to 'C:\Users\Łukasz\AppData\Roaming\TeamViewer\TeamViewer_9_0_93332__20181115T085307.mdmp'
2018/11/15 08:53:09.951 3560 3360 S0!! CTcpProcessConnector::HandleRead error 10054 reading from process 10248: Istniejące połączenie zostało gwałtownie zamknięte przez zdalnego hosta
2018/11/15 08:53:09.951 3560 3360 S0 CTcpProcessConnector::CloseConnection(): PID=10248
2018/11/15 08:53:09.951 3560 3360 S0!! CInterProcessNetwork::NewInterProcessDataAvailable(): ReadFailed session=1 ptype=2
2018/11/15 08:53:09.951 3560 3360 S0 UpdateOnlineState newOnlineValue 1
2018/11/15 08:53:09.969 3560 9676 S0 Process 10248 in session 1 has terminated
2018/11/15 08:53:10.646 6848 6836 L32 Error! TeamViewer terminated unexpectedly!
2018/11/15 08:53:10.646 6844 7052 L64 Error! TeamViewer terminated unexpectedly!
2018/11/15 08:53:10.649 6848 6836 L32 Exit
2018/11/15 08:53:10.650 6844 7052 L64 Exit

Any suggestions?

Best Answer

Answers

  • Dear @Natascha

    If I connect with remote computer and then start chat is OK.

    I'm think that "CRASH: Access violation at" is a critical error and should be fixed.

    Is it possible?

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