Updated iPad and tv on windows 10 now no control

After the update onto my iPad and computer it was working fantastic. 

Now when I log in I can see the screen on my iPad but can’t click touch change or do anything and the access/ control button is enabled .

Comments

  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hello @Tm121

    Thank you for your message.

    Firstly, I recommend you to update TeamViewer on both devices.

    Then, make sure that Full access is enabled in the TeamViewer advanced options of your Windows device:
    2019-09-13 16_03_50-TeamViewer options.png

    I hope this could help.

    Sorry for the late reply.

    Cheers,

    Jean

    Community Manager