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Updated iPad and tv on windows 10 now no control

Tm121

After the update onto my iPad and computer it was working fantastic.

Now when I log in I can see the screen on my iPad but can’t click touch change or do anything and the access/ control button is enabled .

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Comments

JeanK

Hello @Tm121

Thank you for your message.

Firstly, I recommend you to update TeamViewer on both devices.

Then, make sure that Full access is enabled in the TeamViewer advanced options of your Windows device:
2019-09-13 16_03_50-TeamViewer options.png

I hope this could help.

Sorry for the late reply.

Cheers,

Jean

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