Misuse of old versions of teamviewer

haVck · 2019-01-22T20:26:29+00:00

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Scammers has been using old versions of teamviewer like version 6 and 9 to gain access and destroy victims PCs, I would like to request from teamviewer to totally make old versions useless. I have seen many victims and it **bleep** to see big company like teamviewer not taking any actions against these scammers.

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ITisYourT88

scammed how exactly? how does a new version take steps to prevent this? I don't see that there are any differences. please expound upon this as it makes no sense as of right now.

haVck

Thanks for the help but nothing happened to me, however lots of elderly people are getting scammed because of old versions of teamviewer are still being used. for such a big company like teamviewer, I would expect them to fully disable old versions and don't allow users to use those old versions.

Yuri_T

Hi @haVck,

I am sorry to hear what happened to you.

Please have a look at this article about TeamViewer and Scamming and report what happened to you via this page: Report a scam.

We also highly recomend to use the latest version, as a user who uses an older version are not able to connect to newer versions. Customers with licenses for older versions can use theversion they paid for.

We also have some other action in progress for this, but I cannot give specifics.

On top of that please read this reply to get even more information. Let me cite from this reply:

"We strongly recommend that affected victims contact their bank, a consumer protection organization and a trustworthy IT support company. In most cases, the payments that have been made can be refunded by the bank, and any malicious software installed by the callers can be removed by the IT support company. We can also determine and block the TeamViewer ID used by the scammers if we are provided with the victim's ID.

To ensure that it is safe to use your computer again (for example, for online banking), we recommend having it checked by a local IT support company or a person you can trust."

I hope these reply help you.

Best regards,

Yuri