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webconnector

Hi,

I want to connect to a device with the webconnector. The option is viewable but not clickable. Can you help me with this?

Thanks,

Bart

PS I wanted to add a screenshot, but that's not possible here.

Comments

  • Natascha
    Natascha Posts: 1,291 Senior Moderator

    Hi @Bart_Teamviewer 

    Thank you for your message. 

    We have forwarded your case to the responsible colleagues and are waiting for an answer. I'll contact you as soon as I have new information.

    Please be a little bit patient in this case. Thank you very much!

    All the best,
    Natascha

    German Community Moderator [on Parental Leave 🙋‍♀️]
  • Natascha
    Natascha Posts: 1,291 Senior Moderator

    Hi @Bart_Teamviewer 

    Thanks again for your patience.

    We were able to identify and resolve the malfunction. This means that now everyone has the possibility again to establish a connection via the Web Connector.

    I am pleased that everyone can work with it now. You are always welcome to make further inquiries through the forum at any time.

    I wish you a nice Thursday and already a relaxing weekend.

    All the best,
    Natascha

    German Community Moderator [on Parental Leave 🙋‍♀️]
  • gmessad
    gmessad Posts: 1

    Can you resolve the function for me, too?  I have the same issue.

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