How a end-user create a ticket and set the priority

PeterTse

How a end-user create a ticket and set the priority diring the creation? 

I also saw somewhre that Priority can be changed by email!! How?

Thanks 

Peter

MauricioMEndoza

i need the same information, if you know please share me it ..

 

thanks!

haynesa

I also need this info. Did anyone find out?