The Teamviewer "Add-On: Samsung" wont install on Samsung Galaxy S10+. Works great on Samsung Galaxy S8.
I belive Teamviewer needs to publish an updated version on Google Play Store.
The addon and a new update for the app will be available in the Playstore within the next hours - please do not download the beta addon anymore!
Both - the addon and the app - need to be updated.
I have the same problem. Device is a Galaxy S10. I also think they have to publish an updated version of the add-o, because the last update was back in 2015.
I'm having the same problem with Galaxy S9, android version 9.
Any word on a solution, workaround, or a fix for this issue?
I think we have to wait until TeamViewer fix this issue. Or u step back to android 8 (oreo), if that is possible.
Ah ok, hopefully they can fix the problem quickly. It's a shame it doesn't work on newer devices. Also no work around for it?
The Problem is that the app was build back in 2015 and is likely to have an old API (API Level 23?). Since android pie it is required to have at least API level 26.
So the only solution is to step back to android oreo or to wait until TeamViewer releases an update.
Not working on my S9+ either unfortunatley
Can someone from TeamViewer give us some details about the problem? On my Pixel 3 with Andoid 10, the screen sharing works (even though the remote control does not work)
I'm having the same problem with Galaxy S10e and S10.
I had the same problem on Samsung Galaxy A50 with One UI 9.1Can some one of developers fix it?
The same thing happens to me, I think that since they have not updated Add-On: Samsung since 2015, and for Android 9 it does not work, that's why it gives an error every time I want to install it, I have a Samsung Galaxy S10 + Android 9 One UI 1.1.
Please TeamViewer team update Add-On: Samsung.
Same issue is with my new Galaxy A50. The Add-on is showed in the playstore but the installation is failed whenever I tried. Even though it woring well on my Galaxy A5 2017 model. Hope teamviewer team will fix this soon.
Same problem here. We have S9 and A8. Both devices can't install the Samsung add-on anymore. Now TeamViewer is not functioning anymore.
Any reply from TeamViewer would be greatly appreciated!
i'm currently in contact with the TeamViewer Team about the problem. Their developers are still working on an update for the addon. But I have also good news:
I got an test version, which is working without any issues!!
I asked the Team, if i'm allowed to publish the apk here in the community, but until now no replay.I will keep you up to date with the latest news.
Great News! Thank you very much!
thanks for the information.I really hope that after such a long time something finally happens.
Really glad to hear they're working on the problem!
First of all, i got no answer from the TeamViewer team about publishing the apk. But I got so many messages from you guys about the apk, that I decided to publish the link:
[expired link removed ]
Have fun with the APK. Maybe you can give some feedback, if things are broken or don't work.
Maybe you can spread some kudos ;-)
Installed on Galaxy S10, so far no problem.
@Duh wrote:Thanks alot! It works, the only isseu i can find is i can't wake up the phone if i connect, the screen is black and i can't push any button to wake it up. If i connect to my samsung j3 i get an blue button bar to wake up phone, i don't get it on my s8 and s9. Is there a work around for this? (The way i do it now is to call the phone and connect at the same time so the screen is on lol)
The problem I have not, the screen is synonymous black, but when I swipe with the mouse from the PC, the phone is woken up and I can enter the unlock code, via the PC.
- Galaxy S7- Galaxy S8- Galaxy S10e- Galaxy S10
@Duh wrote:What if try to connect from phone to phone? If i connect from my s8 to my s9 i can't wake up the phone because there is no button bar. If i connect from my s8 to my J3 i get a little blue button bar wich i can use to wake up the phone.
From phone to phone, I've never used TeamViewer.I basically do this only from the PC to the phone.
Supplement:I have just made the test, I remotely controlled the S10 with the S8, no problem. The TeamViewer host application is installed on the S10 and the Teamviewer remote control app on the S8.
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