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Says I can download latest version to match other computer but nothing happens?

Hello,

I updated my Teamviewer to the latest version on my host computer. I am trying to connect from my Surface which usually works fine. A message keeps coming up saying, 'the other computer is using a more up to date version of Teamviewer do you want to download now?' I click OK but then nothing happens.

Any ideas?

Thanks so much in advance :smileyvery-happy: