Hi Team,
Recently, the tv always stuck on connecting. My PC and partner PC are both V14, and both win10.
Could you please share me any advise, thanks.
Hi.
Same issue .
Please Help .
Hello lfongs,
thanks for your message.
Could you please help us and provide a few more details? First of all I would double-check if both IDs on the machines are the same and didn't change since the last successful connection.
Moreover, we need to ensure there's nothing wrong in your network and I would therefore ask you if you could please perform the following ping and tracert checks, with the following addresses.
ping3.teamviewer.com
master.teamviewer.com
a public Google DNS such as 8.8.8.8
Looking forward to your replies,
thanks in advance
Marco
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