Teamviewer Servers down on May 5th at 14:27 UTC?

I'm getting a "Computer & Contacts - Error. Sign in request failed. The server did not respond. Please try again" failure when trying to launch the TeamViewer App v14.1.9025 on Mac OS X 10.14.4. I can log into the website just fine and see my computers and contacts, but the app hasn't been working for the last 30+ minutes.

Any thoughts?

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Accepted answers

Esther

Hi all,

I got the information that it should be resolved now.

Can you confirm?

Thanks and best,

Esther

All comments

Esther

Hi all,

I got the information that it should be resolved now.

Can you confirm?

Thanks and best,

Esther

alvinplmx

im hoping it will be resolved fairly soon... it's not even reflected in https://status.teamviewer.com/. Though i can't be sure of the credibility on the mentioned site.

srp

Confirmed that I'm operational again. Thanks for the quick work whereever you're operating from.

Steve

Esther

Hi all!

That is great to hear!

The status page has been updated as well to "Resolved - We fixed the connectivity issue and all our systems are back online and functional."

Thanks again and have a great Sunday!

Esther

dmacg

Same here.

Esther

Hi all,

quick update:

We were able to identify the issue and we are working on a fix now.

Sorry for the inconvenience and we keep you posted,

Esther

Hi all,

Thanks for your reports. We are looking into it.

I am getting back to you as soon as possible.

Thanks, Esther

LaoMao

I have this problem too

srp

FWIW: Still the same problem after upgrading to 14.2.8352

Esther

Hi all,

just talked to our engineering team and they are still working on the resolution.

Best, Esther

coyodel

I'm on a fully paid work account and I still can't connect today.

Cancel that! Looks like I'm back online!

shaggie

looks like it's fixed now...as i can connect

cosmindaramus

Yes! Working! Thanks!

Manuel_PRTX

Yes, I can login now.

hossamnoaman

yes it works now properly

thanks

lindadlaw

Confirmed. Can now connect to server. Thanks!

KushaV

I have this problem too
And have same problem at my iPhone XS Max IOS 12.2 with newest version of app.

sawong107

Works here. Thanks, Esther!

hossamnoaman

why they are keep saying just "degraded performance" instead of saying "down services"!!

shaggie

same here...even uninstalled and reinstalled

ka7qqv_

I can not sighned on to system

What is issue

Thanks for help

2019/05/05 10:57:50.285 12724 17028 0 Logger started.
2019/05/05 10:57:50.316 12724 10696 0! AsioSettings::FindExternalIP: found 0 external IPs instead of 1!
2019/05/05 10:57:50.316 12724 10696 0 InitializeRemoteAccessAPI
2019/05/05 10:57:50.332 12724 2876 0 NetWatchdog: Internet is now connected
2019/05/05 10:57:50.332 12724 6644 0 CKeepAliveClientClient::HandleStartKeepAlive: going online not wanted!
2019/05/05 10:57:50.332 12724 10696 0! AsioSettings::FindExternalIP: found 0 external IPs instead of 1!
2019/05/05 10:57:50.332 12724 10696 0 Generating new RSA private/public key pair
2019/05/05 10:57:50.363 12724 10696 0 QueryVPNRegKey: Subkey 'SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BFC1-08002BE10318}\Configuration' (14) has no 'MatchingDeviceID' entry. Continuing...
2019/05/05 10:57:50.363 12724 10696 0 QueryVPNRegKey: Subkey 'SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BFC1-08002BE10318}\Properties' (15) has no 'MatchingDeviceID' entry. Continuing...
2019/05/05 10:57:50.363 12724 17028 S0 SERVICE_CONTROL_POWEREVENT 32787
2019/05/05 10:57:50.363 12724 17028 S0 SERVICE_CONTROL_POWEREVENT 32787
2019/05/05 10:57:50.410 12724 10696 S0 DesiredServices: waiting for service winmgmt

Start: 2019/05/05 10:57:50.504 (UTC-7:00)
Version: 14.2.8352
ID: 0
Loglevel: Info (100)
License: 0
Server: master3.teamviewer.com
IC: **Please do not post TeamViewer IDs**
CPU: Intel64 Family 6 Model 142 Stepping 10, GenuineIntel
CPU extensions: h9
OS: Win_10.0.17763_W (64-bit)
IP: 192.168.1.114
MID: 0xb4b686d3256a_1d44cc67230d0d5_**Please do not post TeamViewer IDs**
MIDv: 0
Proxy-Settings: Type=1 IP= User=
IE: 11.437.17763.0
AppPath: C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe
UserAccount: SYSTEM

2019/05/05 10:57:50.519 12724 10696 S0 Resource-Language:
2019/05/05 10:57:50.519 12724 10696 S0 RemoteSettingsMDRelationshipWatchDog: DEVICE ISN'T A MANAGED DEVICE
2019/05/05 10:57:50.519 12724 16768 S0 RemoteSettingsStore: Cleanup all policies.
2019/05/05 10:57:50.519 12724 10696 S0 RemoteSettingsStoreListener: Establish connection.
2019/05/05 10:57:50.519 12724 16768 S0 RemoteSettingsStore::LoadLastReceivedPolicies : Storage Entry Remote_Settings_TVClientSetting_Policy empty
2019/05/05 10:57:50.519 12724 16768 S0 RemoteSettingsStore::LoadLastReceivedPolicies : Storage Entry Remote_Settings_Antivirus_Policy empty
2019/05/05 10:57:50.519 12724 16768 S0 RemoteSettingsStore::LoadLastReceivedPolicies : Storage Entry Remote_Settings_Backup_Policy empty
2019/05/05 10:57:50.519 12724 16768 S0 RemoteSettingsStore::LoadLastReceivedPolicies : Storage Entry Remote_Settings_RemoteManagement_Policy empty
2019/05/05 10:57:50.519 12724 16768 S0 RemoteSettingsStore::LoadLastReceivedPolicies : Storage Entry Remote_Settings_ActiveDirectory_Policy empty
2019/05/05 10:57:50.519 12724 16768 S0 RemoteSettingsMDRelationshipWatchDog: DEVICE ISN'T A MANAGED DEVICE
2019/05/05 10:57:50.519 12724 10696 S0 Using IPC-Port 5939
2019/05/05 10:57:50.519 12724 10696 S0 SHMR: Initializing shared memory.
2019/05/05 10:57:50.519 12724 10696 S0 ApiServer::StartThread: Starting API server thread.
2019/05/05 10:57:50.519 12724 6644 S0 OSSessionEventTranslator::GenerateEventsForSession: SessionID = 0, username = , primarySession = 0, unusable = 1, locked = 0, connected = 0
2019/05/05 10:57:50.519 12724 10696 S0 ApiServer::StartThread: Waiting for init event...
2019/05/05 10:57:50.519 12724 6644 S0 OSSessionEventTranslator::GenerateEventsForSession: SessionID = 1, username = ka7qqv-18\ka7qq, primarySession = 1, unusable = 0, locked = 0, connected = 1
2019/05/05 10:57:50.519 12724 6644 S0 SingleUserSessionDesignator: New active session: 1
2019/05/05 10:57:50.519 12724 6932 S0 ApiServer::ApiMain: API thread started.
2019/05/05 10:57:50.519 12724 10696 S0 ApiServer::StartThread: ...init event was triggered.
2019/05/05 10:57:50.519 12724 6644 S0 Force Autostart GUI for session ID 1
2019/05/05 10:57:50.728 12724 6644 S0 ProcessControlBase[2]: Start GUI process in session 1, pid 3408
2019/05/05 10:57:50.728 12724 4452 S0 NetworkControl::UpdateOnlineState alwaysOnline=0 delayOffline=0 otherProcess=0 restart=0
2019/05/05 10:57:51.166 12724 4452 S0 CAcceptServer::HandleAccept: new connection from 127.0.0.1:49995
2019/05/05 10:57:50.743 3408 16576 G1 Logger started.
2019/05/05 10:57:50.759 3408 16576 G1 StringCompare locale:
2019/05/05 10:57:51.072 3408 16576 G1 Monitors: Generic PnP Monitor, \\.\DISPLAY1, 1920x1080 (0,0), flags=3, dpi=120
2019/05/05 10:57:51.150 3408 16576 G1 CMain::LoadResourceDLLs(): No custom resource dll found
2019/05/05 10:57:51.150 3408 16576 G1 InterProcessBase::SecureNetwork created
2019/05/05 10:57:51.150 3408 16576 G1 AutoLogin::Login: enabled: 1
2019/05/05 10:57:51.150 3408 16576 G1 AccountLoginStateMachine::Reset
2019/05/05 10:57:51.150 3408 16576 G1 VoIP: VoIPCentral: Constructor
2019/05/05 10:57:51.166 3408 16576 G1!! ApplicationLookOfflineState::ApplicationAppearanceOfflineState: state not loaded
2019/05/05 10:57:51.166 3408 16576 G1!! ApplicationLookOfflineState::ApplicationAppearanceOfflineState: state not loaded
2019/05/05 10:57:51.166 3408 16576 G1 InterProcessBase::StartTcpCommunicationInternal(): setting m_NetworkConnector to new TCP connector
2019/05/05 10:57:51.166 3408 16576 G1 Opening local TCP connection to 127.0.0.1:5939
2019/05/05 10:57:51.166 3408 9616 G1 Local TCP connection established
2019/05/05 10:57:51.181 3408 9616 G1 SettingsIPCReception receive a SYNCHRONISE Settings command : UserSettings
2019/05/05 10:57:51.181 3408 9616 G1 Received Control_InitIPC_Response processtype=1
2019/05/05 10:57:51.181 3408 9616 G1 Received Control_InitIPC_Response runningProcesses=3
2019/05/05 10:57:51.181 3408 9616 G1 Control_InitIPC_Response: all processes 3 completely initialized
2019/05/05 10:57:51.181 3408 16576 G1 TAF::Handler::ctor: TAF initialized. MM=40
2019/05/05 10:57:51.181 12724 14284 S0 ProcessControlBase[2]::ProcessConnected: Process pid 3408 in session 1 connected
2019/05/05 10:57:51.181 12724 6644 S0 NetworkControl::UpdateOnlineState alwaysOnline=0 delayOffline=0 otherProcess=1 restart=0
2019/05/05 10:57:51.181 12724 6644 S0 TeamViewer is going online!
2019/05/05 10:57:51.181 12724 6644 S0 CKeepAliveClientClient::DoReconnectInternal: doing nothing, state = 0
2019/05/05 10:57:51.181 12724 6644 S0 CAntiMalwareController::IsManagedDeviceChanged(): Machine is not a managed device anymore
2019/05/05 10:57:51.181 12724 6644 S0 CBackupController::IsManagedDeviceChanged(): Machine is not a managed device anymore
2019/05/05 10:57:51.181 12724 4452 S0 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
2019/05/05 10:57:51.181 12724 4452 S0 Activating Router carrier
2019/05/05 10:57:51.181 3408 16576 G1!! ApplicationLookOfflineState::ApplicationAppearanceOfflineState: state not loaded
2019/05/05 10:57:51.181 3408 16576 G1 MsHtmlVersionInfo: 11.0.17763.475
2019/05/05 10:57:51.197 3408 16576 G1 ManagerHolderStateMachine: Switching from None to NotReady
2019/05/05 10:57:51.197 3408 16320 G1 ChatManager::ChatManager: created
2019/05/05 10:57:51.197 3408 16320 G1 ChatManager::Factory: ChatManager created
2019/05/05 10:57:51.197 3408 16320 G1 IncomingBetterChatCommandHandler::IncomingBetterChatCommandHandler: created
2019/05/05 10:57:51.197 3408 16320 G1 IncomingCommandRegistration::Start: registering for ready state properties
2019/05/05 10:57:51.197 3408 7116 G1 ProxySearch: no PAC script detected via WPAD
2019/05/05 10:57:51.197 3408 7116 G1 ProxySearch: no PAC script detected via WPAD
2019/05/05 10:57:51.197 3408 16576 G1 PredefinedSessionPassword (reset) ForceId(1) CurrentId(1) ConsoleId(1)
2019/05/05 10:57:51.214 3408 16576 G1 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
2019/05/05 10:57:51.214 3408 16576 G1 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
2019/05/05 10:57:51.215 3408 16576 G1 IncomingCommandRegistration::TeamViewerOnlineStateChanged: TeamViewer-Onlinestate changed to offline
2019/05/05 10:57:51.215 3408 16576 G1 IncomingCommandRegistration::TeamViewerOnlineStateChanged: TeamViewer-Onlinestate changed to offline
2019/05/05 10:57:51.216 3408 16576 G1 IncomingCommandRegistration::TeamViewerOnlineStateChanged: TeamViewer-Onlinestate changed to offline
2019/05/05 10:57:51.219 3408 16576 G1 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
2019/05/05 10:57:51.220 3408 16576 G1 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
2019/05/05 10:57:51.220 3408 16576 G1 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
2019/05/05 10:57:51.222 3408 16576 G1 UpdateBase::StartUpdate(): Start minor update... (UpdateType=4) (TargetModule=1)
2019/05/05 10:57:51.224 3408 16576 G1 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
2019/05/05 10:57:51.225 3408 16576 G1 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
2019/05/05 10:57:51.239 3408 16576 G1 MachineHooks: Initialized Shm
2019/05/05 10:57:51.239 3408 16576 G1 MachineHooks: refcount = 1
2019/05/05 10:57:51.239 3408 16576 G1 MachineHooks: x64 Machine detected
2019/05/05 10:57:51.239 3408 16576 G1 MachineHooks: w32 Loader is starting
2019/05/05 10:57:51.239 3408 16576 G1 MachineHooks: x64 Loader is starting
2019/05/05 10:57:51.246 12724 6644 S0 CToken::GetSystemToken() set session 1
2019/05/05 10:57:51.250 3408 16576 G1 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
2019/05/05 10:57:51.266 3408 16576 G1 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
2019/05/05 10:57:51.266 3408 16576 G1 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
2019/05/05 10:57:51.266 3408 16576 G1 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
2019/05/05 10:57:51.266 3408 16576 G1 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
2019/05/05 10:57:51.266 3408 16576 G1 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
2019/05/05 10:57:51.266 3408 16576 G1 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
2019/05/05 10:57:51.266 12724 6644 S0 IpcLoaderProcessHandlerWin: Loader process started, pid = 16556
2019/05/05 10:57:51.281 12724 14284 S0 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router11.teamviewer.com successful
2019/05/05 10:57:51.281 12724 14284 S0 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router11.teamviewer.com initialized
2019/05/05 10:57:51.281 12724 14284 S0!! KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 169.55.191.100), SendQueue 0 (0 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 1
= 1, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
2019/05/05 11:15:18.913 4756 5716 S0 Carrier[11]::CmdEndSession(): Received CMD_ENDSESSION with reason: KeepAliveTimeout
2019/05/05 11:15:18.995 4756 5720 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
2019/05/05 11:15:18.995 4756 5720 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
2019/05/05 11:15:18.995 4756 5720 S0!! Communication::Messenger::SendAnonymousMessage: error: Could not connect
2019/05/05 11:15:19.003 4756 5720 S0 CKeepAliveClientClient::OnKeepAliveSucceeded(): Protocol 8 proxy --
2019/05/05 11:15:19.003 4756 5720 S0 TVRouterClock Schedule next request in 0 seconds
2019/05/05 11:15:19.003 4756 5720 S0 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
2019/05/05 11:15:19.003 4756 5720 S0! KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router12.teamviewer.com ended
2019/05/05 11:15:20.004 4756 5716 S0 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
2019/05/05 11:15:20.004 4756 5716 S0 Activating Router carrier
2019/05/05 11:15:20.083 4756 5716 S0 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router5.teamviewer.com successful
2019/05/05 11:15:20.083 4756 5716 S0 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router5.teamviewer.com initialized
2019/05/05 11:15:20.083 4756 5716 S0!! KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 162.250.6.139), SendQueue 0 (0 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 12
2019/05/05 11:15:20.083 4756 5716 S0! KeepAliveSession::SendCompleteQueue(): SendQueue: 0 (0 Bytes), RemoteSession 12 (ClientID 0), Time: 0 ms
2019/05/05 11:15:20.084 4756 5716 S0 IdentifyRequest: ID = 0, IC = **Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = 3a933c15-b567-44e0-8942-c821d14083cc, CanStoreGUID = 1, MIDHistory = {0xb4b686d3256a_1d44cc67230d0d5_**Please do not post TeamViewer IDs**|u**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4|v**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|windows**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**51b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 0, MaxSupportedMIDv = 3, RebootHash = {ac9c2a95-84e6-1ef2-08fb-fed664458a51}, MIDFlags = 1, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
2019/05/05 11:15:20.214 4756 5724 S0 TVRouterClock: received router time: 20190505T181520.202960
2019/05/05 11:15:20.215 4756 5724 S0 TVRouterClock Schedule next request in 43200 seconds
2019/05/05 11:15:32.260 4756 5724 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Timeout)
2019/05/05 11:15:32.260 4756 5724 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Timeout)
2019/05/05 11:15:32.260 4756 5724 S0!! Communication::Messenger::SendAnonymousMessage: error: Could not connect
2019/05/05 11:15:32.262 4756 5724 S0 CKeepAliveClientClient::OnKeepAliveSucceeded(): Protocol 8 proxy --
2019/05/05 11:15:32.324 4756 5724 S0 RCmdAckMap::RemoveAckHandler(): AckMapEntry not found, CmdID 13416, TargetID 40, SenderID: 40, AckResult: 2, Payload: 8 Bytes
2019/05/05 11:15:44.274 4756 5724 S0 IdentifyRequest: ID = 0, IC = **Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = 3a933c15-b567-44e0-8942-c821d14083cc, CanStoreGUID = 1, MIDHistory = {0xb4b686d3256a_1d44cc67230d0d5_**Please do not post TeamViewer IDs**|u**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4|v**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|windows**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**51b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 0, MaxSupportedMIDv = 3, RebootHash = {ac9c2a95-84e6-1ef2-08fb-fed664458a51}, MIDFlags = 1, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
2019/05/05 11:15:56.353 4756 5736 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Timeout)
2019/05/05 11:15:56.353 4756 5736 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Timeout)
2019/05/05 11:15:56.353 4756 5736 S0!! Communication::Messenger::SendAnonymousMessage: error: Could not connect
2019/05/05 11:15:56.355 4756 5736 S0 CKeepAliveClientClient::OnKeepAliveSucceeded(): Protocol 8 proxy --
2019/05/05 11:15:56.426 4756 5716 S0 RCmdAckMap::RemoveAckHandler(): AckMapEntry not found, CmdID 13417, TargetID 40, SenderID: 40, AckResult: 2, Payload: 8 Bytes
2019/05/05 11:16:08.355 4756 5716 S0 IdentifyRequest: ID = 0, IC = **Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = 3a933c15-b567-44e0-8942-c821d14083cc, CanStoreGUID = 1, MIDHistory = {0xb4b686d3256a_1d44cc67230d0d5_**Please do not post TeamViewer IDs**|u**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4|v**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|windows**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**51b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 0, MaxSupportedMIDv = 3, RebootHash = {ac9c2a95-84e6-1ef2-08fb-fed664458a51}, MIDFlags = 1, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
2019/05/05 11:16:20.215 4756 5716 S0 Carrier[12]::CmdEndSession(): Received CMD_ENDSESSION with reason: KeepAliveTimeout
2019/05/05 11:16:20.278 4756 5724 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
2019/05/05 11:16:20.278 4756 5724 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
2019/05/05 11:16:20.278 4756 5724 S0!! Communication::Messenger::SendAnonymousMessage: error: Could not connect
2019/05/05 11:16:20.285 4756 5724 S0 CKeepAliveClientClient::OnKeepAliveSucceeded(): Protocol 8 proxy --
2019/05/05 11:16:20.286 4756 5724 S0 TVRouterClock Schedule next request in 0 seconds
2019/05/05 11:16:20.286 4756 5724 S0 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
2019/05/05 11:16:20.286 4756 5724 S0! KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router5.teamviewer.com ended
2019/05/05 11:16:21.286 4756 5720 S0 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
2019/05/05 11:16:21.286 4756 5720 S0 Activating Router carrier
2019/05/05 11:16:21.384 4756 5720 S0 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router9.teamviewer.com successful
2019/05/05 11:16:21.384 4756 5720 S0 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router9.teamviewer.com initialized
2019/05/05 11:16:21.384 4756 5720 S0!! KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 169.60.90.38), SendQueue 0 (0 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 13
2019/05/05 11:16:21.385 4756 5720 S0! KeepAliveSession::SendCompleteQueue(): SendQueue: 0 (0 Bytes), RemoteSession 13 (ClientID 0), Time: 0 ms
2019/05/05 11:16:21.385 4756 5720 S0 IdentifyRequest: ID = 0, IC = **Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = 3a933c15-b567-44e0-8942-c821d14083cc, CanStoreGUID = 1, MIDHistory = {0xb4b686d3256a_1d44cc67230d0d5_**Please do not post TeamViewer IDs**|u**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4|v**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|windows**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**51b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 0, MaxSupportedMIDv = 3, RebootHash = {ac9c2a95-84e6-1ef2-08fb-fed664458a51}, MIDFlags = 1, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
2019/05/05 11:16:21.553 4756 5724 S0 TVRouterClock: received router time: 20190505T181621.538487
2019/05/05 11:16:21.553 4756 5724 S0 TVRouterClock Schedule next request in 43200 seconds
2019/05/05 11:16:33.562 4756 5720 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Timeout)
2019/05/05 11:16:33.562 4756 5720 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Timeout)
2019/05/05 11:16:33.562 4756 5720 S0!! Communication::Messenger::SendAnonymousMessage: error: Could not connect
2019/05/05 11:16:33.562 4756 5720 S0 CKeepAliveClientClient::OnKeepAliveSucceeded(): Protocol 8 proxy --
2019/05/05 11:16:33.640 4756 5724 S0 RCmdAckMap::RemoveAckHandler(): AckMapEntry not found, CmdID 13420, TargetID 40, SenderID: 40, AckResult: 2, Payload: 8 Bytes
2019/05/05 11:16:45.566 4756 5732 S0 IdentifyRequest: ID = 0, IC = **Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = 3a933c15-b567-44e0-8942-c821d14083cc, CanStoreGUID = 1, MIDHistory = {0xb4b686d3256a_1d44cc67230d0d5_**Please do not post TeamViewer IDs**|u**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4|v**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|windows**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**51b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 0, MaxSupportedMIDv = 3, RebootHash = {ac9c2a95-84e6-1ef2-08fb-fed664458a51}, MIDFlags = 1, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
2019/05/05 11:16:57.636 4756 5724 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Timeout)
2019/05/05 11:16:57.636 4756 5724 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Timeout)
2019/05/05 11:16:57.636 4756 5724 S0!! Communication::Messenger::SendAnonymousMessage: error: Could not connect
2019/05/05 11:16:57.638 4756 5724 S0 CKeepAliveClientClient::OnKeepAliveSucceeded(): Protocol 8 proxy --
2019/05/05 11:16:57.725 4756 5732 S0 RCmdAckMap::RemoveAckHandler(): AckMapEntry not found, CmdID 13421, TargetID 40, SenderID: 40, AckResult: 2, Payload: 8 Bytes
2019/05/05 11:17:09.643 4756 5732 S0 IdentifyRequest: ID = 0, IC = **Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = 3a933c15-b567-44e0-8942-c821d14083cc, CanStoreGUID = 1, MIDHistory = {0xb4b686d3256a_1d44cc67230d0d5_**Please do not post TeamViewer IDs**|u**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4|v**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|windows**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**51b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 0, MaxSupportedMIDv = 3, RebootHash = {ac9c2a95-84e6-1ef2-08fb-fed664458a51}, MIDFlags = 1, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
2019/05/05 11:17:21.555 4756 5732 S0 Carrier[13]::CmdEndSession(): Received CMD_ENDSESSION with reason: KeepAliveTimeout
2019/05/05 11:17:21.643 4756 5720 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
2019/05/05 11:17:21.643 4756 5720 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
2019/05/05 11:17:21.643 4756 5720 S0!! Communication::Messenger::SendAnonymousMessage: error: Could not connect
2019/05/05 11:17:21.646 4756 5720 S0 CKeepAliveClientClient::OnKeepAliveSucceeded(): Protocol 8 proxy --
2019/05/05 11:17:21.646 4756 5720 S0 TVRouterClock Schedule next request in 0 seconds
2019/05/05 11:17:21.646 4756 5720 S0 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
2019/05/05 11:17:21.646 4756 5720 S0! KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router9.teamviewer.com ended
2019/05/05 11:17:22.647 4756 5716 S0 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
2019/05/05 11:17:22.647 4756 5716 S0 Activating Router carrier
2019/05/05 11:17:25.709 4756 5724 S0 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router8.teamviewer.com successful
2019/05/05 11:17:25.710 4756 5724 S0 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router8.teamviewer.com initialized
2019/05/05 11:17:25.710 4756 5724 S0!! KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 50.23.151.132), SendQueue 0 (0 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 14
2019/05/05 11:17:25.710 4756 5724 S0! KeepAliveSession::SendCompleteQueue(): SendQueue: 0 (0 Bytes), RemoteSession 14 (ClientID 0), Time: 0 ms
2019/05/05 11:17:25.710 4756 5724 S0 IdentifyRequest: ID = 0, IC = **Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = 3a933c15-b567-44e0-8942-c821d14083cc, CanStoreGUID = 1, MIDHistory = {0xb4b686d3256a_1d44cc67230d0d5_**Please do not post TeamViewer IDs**|u**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4|v**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|windows**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**51b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 0, MaxSupportedMIDv = 3, RebootHash = {ac9c2a95-84e6-1ef2-08fb-fed664458a51}, MIDFlags = 1, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
2019/05/05 11:17:25.771 4756 5716 S0 TVRouterClock: received router time: 20190505T181725.792355
2019/05/05 11:17:25.771 4756 5716 S0 TVRouterClock Schedule next request in 43200 seconds
2019/05/05 11:17:37.901 4756 5716 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Timeout)
2019/05/05 11:17:37.901 4756 5716 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Timeout)
2019/05/05 11:17:37.901 4756 5716 S0!! Communication::Messenger::SendAnonymousMessage: error: Could not connect
2019/05/05 11:17:37.907 4756 5716 S0 CKeepAliveClientClient::OnKeepAliveSucceeded(): Protocol 8 proxy --
2019/05/05 11:17:37.918 4756 5716 S0 RCmdAckMap::RemoveAckHandler(): AckMapEntry not found, CmdID 13424, TargetID 40, SenderID: 40, AckResult: 2, Payload: 8 Bytes
2019/05/05 11:17:49.907 4756 5716 S0 IdentifyRequest: ID = 0, IC = **Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = 3a933c15-b567-44e0-8942-c821d14083cc, CanStoreGUID = 1, MIDHistory = {0xb4b686d3256a_1d44cc67230d0d5_**Please do not post TeamViewer IDs**|u**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4|v**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|windows**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**51b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 0, MaxSupportedMIDv = 3, RebootHash = {ac9c2a95-84e6-1ef2-08fb-fed664458a51}, MIDFlags = 1, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
2019/05/05 11:18:02.005 4756 5724 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Timeout)
2019/05/05 11:18:02.005 4756 5724 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Timeout)
2019/05/05 11:18:02.005 4756 5724 S0!! Communication::Messenger::SendAnonymousMessage: error: Could not connect
2019/05/05 11:18:02.005 4756 5724 S0 CKeepAliveClientClient::OnKeepAliveSucceeded(): Protocol 8 proxy --
2019/05/05 11:18:02.021 4756 5716 S0 RCmdAckMap::RemoveAckHandler(): AckMapEntry not found, CmdID 13425, TargetID 40, SenderID: 40, AckResult: 2, Payload: 8 Bytes
2019/05/05 11:18:14.021 4756 5716 S0 IdentifyRequest: ID = 0, IC = **Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = 3a933c15-b567-44e0-8942-c821d14083cc, CanStoreGUID = 1, MIDHistory = {0xb4b686d3256a_1d44cc67230d0d5_**Please do not post TeamViewer IDs**|u**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4|v**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|windows**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**51b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 0, MaxSupportedMIDv = 3, RebootHash = {ac9c2a95-84e6-1ef2-08fb-fed664458a51}, MIDFlags = 1, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
2019/05/05 11:18:25.755 4756 5724 S0 Carrier[14]::CmdEndSession(): Received CMD_ENDSESSION with reason: KeepAliveTimeout
2019/05/05 11:18:25.786 4756 5724 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
2019/05/05 11:18:25.786 4756 5724 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
2019/05/05 11:18:25.802 4756 5724 S0!! Communication::Messenger::SendAnonymousMessage: error: Could not connect
2019/05/05 11:18:25.802 4756 5724 S0 CKeepAliveClientClient::OnKeepAliveSucceeded(): Protocol 8 proxy --
2019/05/05 11:18:25.802 4756 5724 S0 TVRouterClock Schedule next request in 0 seconds
2019/05/05 11:18:25.802 4756 5724 S0 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
2019/05/05 11:18:25.802 4756 5724 S0! KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router8.teamviewer.com ended
2019/05/05 11:18:26.802 4756 5720 S0 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
2019/05/05 11:18:26.802 4756 5720 S0 Activating Router carrier
2019/05/05 11:18:26.833 4756 5716 S0 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router13.teamviewer.com successful
2019/05/05 11:18:26.833 4756 5716 S0 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router13.teamviewer.com initialized
2019/05/05 11:18:26.833 4756 5716 S0!! KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 169.44.166.68), SendQueue 0 (0 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 15
2019/05/05 11:18:26.833 4756 5716 S0! KeepAliveSession::SendCompleteQueue(): SendQueue: 0 (0 Bytes), RemoteSession 15 (ClientID 0), Time: 0 ms
2019/05/05 11:18:26.833 4756 5716 S0 IdentifyRequest: ID = 0, IC = **Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = 3a933c15-b567-44e0-8942-c821d14083cc, CanStoreGUID = 1, MIDHistory = {0xb4b686d3256a_1d44cc67230d0d5_**Please do not post TeamViewer IDs**|u**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4|v**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|windows**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**51b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 0, MaxSupportedMIDv = 3, RebootHash = {ac9c2a95-84e6-1ef2-08fb-fed664458a51}, MIDFlags = 1, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
2019/05/05 11:18:26.865 4756 5732 S0 TVRouterClock: received router time: 20190505T181826.905348
2019/05/05 11:18:26.865 4756 5732 S0 TVRouterClock Schedule next request in 43200 seconds
2019/05/05 11:18:38.909 4756 5732 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Timeout)
2019/05/05 11:18:38.909 4756 5732 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Timeout)
2019/05/05 11:18:38.909 4756 5732 S0!! Communication::Messenger::SendAnonymousMessage: error: Could not connect
2019/05/05 11:18:38.909 4756 5732 S0 CKeepAliveClientClient::OnKeepAliveSucceeded(): Protocol 8 proxy --
2019/05/05 11:18:38.909 4756 5732 S0 RCmdAckMap::RemoveAckHandler(): AckMapEntry not found, CmdID 13428, TargetID 40, SenderID: 40, AckResult: 2, Payload: 8 Bytes
2019/05/05 11:18:50.923 4756 5732 S0 IdentifyRequest: ID = 0, IC = **Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = 3a933c15-b567-44e0-8942-c821d14083cc, CanStoreGUID = 1, MIDHistory = {0xb4b686d3256a_1d44cc67230d0d5_**Please do not post TeamViewer IDs**|u**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4|v**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|windows**Please do not post TeamViewer IDs****Please do not post TeamViewer IDs**51b4b686d3256ab4b686d3256aa6c8a1d01fd7c382806e4f8587b30da4<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 0, MaxSupportedMIDv = 3, RebootHash = {ac9c2a95-84e6-1ef2-08fb-fed664458a51}, MIDFlags = 1, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00

ka7qqv_

//Thanks for help

What is my issue ??

cosmindaramus

The problem is on the teamviewer server.

RDN

Same problem in Thailand:

Hoser

Same problem where I am in Canada. Uninstalled and reinstalled and no connection. Also I am continually asked to add to trusted devices. That happened earlier and happened when I wanted to log in here and post a reply yet it is the same device I always use.

gintyb

Teamviewer stopped working for me on May 4 and I'm still not able to log in due to server not responding.

robert4travels

Teamviewer Windows application can't connect. I'm using Teamviewer 14, the free version. Today (Sunday May 5th 2019) I tried to use it to help my mom with her PC and application says it is not connected.

I tried reinstalling the application, then it says it can connect, but when I tried logging in to my account application says it can't log me in because the Teamviewer server failed to send a response. And after that I'm back to the old issue where Teamviewer in general says it cannot connect. I also tried turning off my firewall and that didn't solve the issue.

Internet connection is working. Is there any problem on the Teamviewer server side?

lindadlaw

Me, too.

2019/05/05 11:47:29.384 9064 8704 G1 Account::SetLoginState: new state: 3
2019/05/05 11:47:29.451 9064 9168 G1 InterProcessBase::SecureNetworkCallbackHandle created (RegistrationID: 71736a30-afb5-4672-a91d-4a855676e5d5)
2019/05/05 11:47:29.451 4932 3664 S0 SecureNetworkIPCAdapter::RegisterSharedBCmdCallback(): CC: 67, RegistrationID: 71736a30-afb5-4672-a91d-4a855676e5d5, DyngateID: **Please do not post TeamViewer IDs**, ProcessType: 2, SessionID: 1
2019/05/05 11:47:29.451 9064 9168 G1 ControlCenterIPCImplementation::RegisterPacketCallback(): CC: 14, CT: 5, CallbackID: {4ae28855-96b3-4123-a788-4f8f7b0c2fc8}
2019/05/05 11:47:29.451 9064 9168 G1 ControlCenterIPCImplementation::RegisterPacketCallback(): CC: 14, CT: 7, CallbackID: {63762b65-daf9-488c-b0f4-584d3a736013}
2019/05/05 11:47:29.452 9064 9168 G1 ControlCenterIPCImplementation::RegisterPacketCallback(): CC: 14, CT: 13, CallbackID: {51df3a1c-9304-4c88-9f8d-d09c0f5e5a40}
2019/05/05 11:47:29.452 9064 9168 G1 ControlCenterIPCImplementation::RegisterPacketCallback(): CC: 14, CT: 15, CallbackID: {bca7335b-e976-48f2-9c71-86c62d6d2130}
2019/05/05 11:47:29.452 9064 9168 G1 ControlCenterIPCImplementation::RegisterPacketCallback(): CC: 14, CT: 53, CallbackID: {7c4041bf-3097-4693-bc95-364ad7761b31}
2019/05/05 11:47:29.452 9064 9168 G1 ControlCenterIPCImplementation::RegisterPacketCallback(): CC: 18, CT: 1, CallbackID: {e40e6063-9cc0-47c6-a062-ab0320c0492e}
2019/05/05 11:47:29.453 9064 9168 G1 ControlCenterIPCImplementation::RegisterPacketCallback(): CC: 18, CT: 23, CallbackID: {b7384dd8-8e7d-4729-9a2e-9ee85a568087}
2019/05/05 11:47:29.453 9064 9168 G1 ControlCenterIPCImplementation::RegisterPacketCallback(): CC: 18, CT: 25, CallbackID: {f1d75d30-081a-44c9-bfef-f75575499a56}
2019/05/05 11:47:29.453 9064 9168 G1 ControlCenterIPCImplementation::RegisterPacketCallback(): CC: 18, CT: 24, CallbackID: {35ebb737-0d3f-4ca4-b10e-18c299fe10e6}
2019/05/05 11:47:29.453 9064 9168 G1 ControlCenterIPCImplementation::RegisterPacketCallback(): CC: 18, CT: 63, CallbackID: {9407970d-9a18-45c5-977b-7a29437981be}
2019/05/05 11:47:29.453 9064 9168 G1 ControlCenterIPCImplementation::RegisterPacketCallback(): CC: 18, CT: 70, CallbackID: {2f5845ef-66df-4039-87a7-d878348fbde1}
2019/05/05 11:47:29.453 9064 9168 G1 AccountLogin::Start: Trying account authentication
2019/05/05 11:47:29.463 4932 3612 S0 CSendCommandToMaster::SendBCommandToMaster: CC=3 CT=4
2019/05/05 11:47:29.863 9064 5612 G1 AccountLogin::HandleChallenge: Try V2Login
2019/05/05 11:47:29.882 4932 3616 S0 CSendCommandToMaster::SendBCommandToMaster: CC=3 CT=4
2019/05/05 11:47:59.883 9064 5612 G1!! AccountLogin::OnTimeout: no master response
2019/05/05 11:47:59.883 9064 5612 G1 AccountStorageConnector: Invalidated
2019/05/05 11:47:59.920 9064 8704 G1 InterProcessBase::SecureNetworkCallbackHandle created (RegistrationID: d8f12060-ee28-4f22-a8bd-7e1ff5297403)
2019/05/05 11:47:59.920 9064 8704 G1 InterProcessBase::SecureNetworkCallbackHandle destroyed (RegistrationID: a4b1963a-6dd1-4346-b86a-a08124c13a39)
2019/05/05 11:47:59.920 4932 3612 S0 SecureNetworkIPCAdapter::RegisterSharedBCmdCallback(): CC: 61, RegistrationID: d8f12060-ee28-4f22-a8bd-7e1ff5297403, DyngateID: **Please do not post TeamViewer IDs**, ProcessType: 2, SessionID: 1
2019/05/05 11:47:59.920 4932 3612 S0 SecureNetworkIPCAdapter::UnregisterSharedBCmdCallback(): RegistrationID: a4b1963a-6dd1-4346-b86a-a08124c13a39
2019/05/05 11:47:59.959 9064 8704 G1 Account::SetLoginState: new state: 2
2019/05/05 11:47:59.963 9064 8704 G1 InterProcessBase::SecureNetworkCallbackHandle destroyed (RegistrationID: 71736a30-afb5-4672-a91d-4a855676e5d5)
2019/05/05 11:47:59.963 4932 3612 S0 SecureNetworkIPCAdapter::UnregisterSharedBCmdCallback(): RegistrationID: 71736a30-afb5-4672-a91d-4a855676e5d5
2019/05/05 11:47:59.965 9064 8704 G1 TAF::Handler::SetUserInfo: Requesting new data, Account LT=0
2019/05/05 11:47:59.965 9064 8704 G1 TAF::Handler::RequestServerURL: Request new server URL from master.
2019/05/05 11:47:59.965 4932 348 S0 CSendCommandToMaster::SendBCommandToMaster: CC=3 CT=38
2019/05/05 11:48:00.146 9064 7636 G1 TAF::Handler::ServerUrlUpdate: Received new server URL: https://client.teamviewer.com/taf/index.aspx
2019/05/05 11:48:00.147 9064 30908 G1 TAF::Hander::RequestListInternal: Request new list for license type=10000
2019/05/05 11:48:00.561 9064 9168 G1 TAF::Handler::ParseJson: Succeeded. Entries=1, Triggers=1, ValidHours=2, TimeOut=8000

RichieB

Can login now - BUT, something sure seems screwy: connected desktop to control mobile phone (remote), and it's doing all kind of things on its own: the phone is sitting on table not being touched, doing nothing in the TV remote window, but all kinds of 'touches' are happening - the phone is making calls on its own, changing volume, etc. Never had this happen before....

Zardoc

Same here