How do I transfer saved remote control computers/sites from another account?

Is there a way to transfer saved computers/sites from one user to another on the same license?

We just added upgraded from version 10 to the 14 and added two new users. So I would like to have the main accounts with the saved profiles added to my other two new user accounts.

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Accepted answers

JeanK

Hello @Curt_NOPP.,

Thank you for your message.

Yes, this is possible. You just need to share the groups (of computers and contacts) of User A with User B.

You will find all the information you need in our Knowledge Base article here: Sharing groups

I hope this could help. If not, do not hesitate to ask your questions here.

Cheers

Jean

All comments

JeanK

Hello @Curt_NOPP.,

Thank you for your message.

Yes, this is possible. You just need to share the groups (of computers and contacts) of User A with User B.

You will find all the information you need in our Knowledge Base article here: Sharing groups

I hope this could help. If not, do not hesitate to ask your questions here.

Cheers

Jean

Curt_NOPP

Thank you!!!

apeleg

I have a paid account and a personal use account. How do I transfer a computer from the personal use acount to the paid account?