Connect version 14 to version 8 (commercial)

I need to connect to free TeamViewer 8 but due to the new rules described in https://community.teamviewer.com/t5/Announcements/Updating-to-the-latest-and-greatest-version-of-TeamViewer/m-p/49692 I cannot use my free version 8 nor the free version 14.

If I buy a commercial license for version 14, will I be able to connect to free version 8?

Find more posts tagged with

Issue

TeamViewer 14

Accepted answers

AlenaC

Hi @BenTen ,

thanks for your post. Welcome to the Community!

If you have a license you can indeed connect to previous versions, but as mentioned in out post, please keep in mind, that we are asking all our free users to update to TeamViewer 14. That means, that you will also have to update at some point your device with TeamViewer 8.

Have a nice start in this week Best, Alena

All comments

AlenaC

Hi @BenTen ,

thanks for your post. Welcome to the Community!

Have a nice start in this week Best, Alena

_Marco

Hi @AlenaC

i'm in the same situation of BenTen. I have got a licensed TV14 and i need to connect to a free TV8. There's no way to connect to the remote partner, nor with the pc, nor wih the smartphone. Both smartphone and PC are correctly licensed.

In your last reply you said that "you will also have to update at some point your device with TeamViewer 8 ". What does this mean? From 27 may to today something change? From what i can understand i shouldn't have these connection problems.

Thank you for the answer,

Marco

_Marco

Anyone to help me?

Marco

AlenaC

Hi @_Marco ,

thanks for your post. Could you please tell me what operating systems are you using? Licensed TV 14 and the free version of TV 8.

Thanks in advance for your answer

Best, Alena

_Marco

Hi @AlenaC ,

Tv14: win 10, ios

Tv8: win xp professional

Thanks in advance for your answer

Marco