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Request a refund

I am writing this email regarding to request a refund for the subscription. When I bought the program last year, I expected that it charged only once. I did not expect that it would be automatically subscribed. The problem is no longer I am going to use that program. I would like to cancel the subscription and want to get the refund for earlier payment. Could you please check? If you need more informant ion please let me know I am looking forward to hearing from you as soon as possible. Best regards, ***information removed by moderator***

Comments

  • Ying_QYing_Q Posts: 853

    Hi @leegeonho ,

    Regards to your case, I have arranged for TeamViewer Support Specialist to get in touch with you for further discussion individually.

    Thank you for your understanding and hope this will help you.

    Regards,

    Ying_Q

    Chinese Community Moderator [on leave]
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