teamviewer.com link icon
or
Ask The Community

TeamViewer problem with MacOS Sierra, generates IOReturn IOAccelSurface2::surface_unlock_options

hi, 

I see dozen errors like this generated per second:

Problem 10:31:54.180203 +0100   kernel  IOReturn IOAccelSurface2::surface_unlock_options(enum eLockType, uint32_t): surface is not locked.
 
also this: 
 
This happens on MacMini (Mid 2011), running MacOS Sierra latest release.
 
I'm using latest version of TeamerViewer 12
 
thanks
 
Marc

Comments

  • classicevo
    classicevo Posts: 4

    I too am having the exact same issue with teamviewer version 12. Since I am a licensed users I have created a support ticket. I will let you know their reply.

  • IggyBlue
    IggyBlue Posts: 2

    Hi, did you get a solution to this? I'm experiencing what seems to be related.

    Thanks,

    Michael

    Michael Maes
    MAESterpiece Productions
    Wildlife Cinematographer
    http://www.michaelmaes.com

    WPN-Forged HELIUM 8K #140 – WPN-W DRAGON 6K #572 – WPN-W HELIUM 8K #900 | Zeiss CP.2 – Zeiss CZ.2 – Canon CN20x50 – Nikonos R-UW | Nauticam WPN-LT – Gates DEEP "NIKONOS" WEAPON
  • mvo
    mvo Posts: 2

    HI IggyBlue,

    So far I haven't heard anything yet. It is just waiting when TeamViewer sends out a new version that fixes this. I haven't checked the latest release.

    best,

    Marc

  • IggyBlue
    IggyBlue Posts: 2

    @mvo wrote:

    HI IggyBlue,

    So far I haven't heard anything yet. It is just waiting when TeamViewer sends out a new version that fixes this. I haven't checked the latest release.

    best,

    Marc


    Thanks for the update, Marc!
    I installed the version some 2 weeks ago, so I suppose it's the latest-ish.
    I'm just "a mere mortal" so it's the (amazing) free version.

    Should you hear anything back from the support team, your feedback would be kindly appreciated.
    Have a great weekend,
    Michael

    Michael Maes
    MAESterpiece Productions
    Wildlife Cinematographer
    http://www.michaelmaes.com

    WPN-Forged HELIUM 8K #140 – WPN-W DRAGON 6K #572 – WPN-W HELIUM 8K #900 | Zeiss CP.2 – Zeiss CZ.2 – Canon CN20x50 – Nikonos R-UW | Nauticam WPN-LT – Gates DEEP "NIKONOS" WEAPON
  • Hi guys,

    I never heard back from support and the Mac that was having the issue is no longer available to me for further troubleshooting. So I will leave this for the time being.

    Thanks

Sign In or Register to comment.