TeamViewer problem with MacOS Sierra, generates IOReturn IOAccelSurface2::surface_unlock_options

hi,

I see dozen errors like this generated per second:

Problem 10:31:54.180203 +0100 kernel IOReturn IOAccelSurface2::surface_unlock_options(enum eLockType, uint32_t): surface is not locked.

also this:

https://apple.stackexchange.com/questions/257752/ioaccelsurface2-error-floods-console-macos-10-12-sierra/260221

This happens on MacMini (Mid 2011), running MacOS Sierra latest release.

I'm using latest version of TeamerViewer 12

thanks

Marc

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classicevo

Hi guys,

I never heard back from support and the Mac that was having the issue is no longer available to me for further troubleshooting. So I will leave this for the time being.

Thanks

IggyBlue

@mvo wrote:
HI IggyBlue,
So far I haven't heard anything yet. It is just waiting when TeamViewer sends out a new version that fixes this. I haven't checked the latest release.
best,
Marc

Thanks for the update, Marc!
I installed the version some 2 weeks ago, so I suppose it's the latest-ish.
I'm just "a mere mortal" so it's the (amazing) free version.

Should you hear anything back from the support team, your feedback would be kindly appreciated.
Have a great weekend,
Michael

mvo

HI IggyBlue,

So far I haven't heard anything yet. It is just waiting when TeamViewer sends out a new version that fixes this. I haven't checked the latest release.

best,

Marc

IggyBlue

Hi, did you get a solution to this? I'm experiencing what seems to be related.

Thanks,

Michael

classicevo

I too am having the exact same issue with teamviewer version 12. Since I am a licensed users I have created a support ticket. I will let you know their reply.