Unable to connect to Macbook Pro from Windows 10

When connecting to Macbook Pro Teamviewer reports that Macbook is running an older version and says an update is required. Both the Windows machine and the Macbook are running the latest version of Teamviewer 14. The Macbook can take over the Windows PC but not the3 other way around.

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TeamViewer 14

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Does anyone have a solution for this?

Thanks for getting back.

Can you please check directly here in the community if you received any message in your inbox?

In the upper right corner, next to your user name you will find the inbox: 2019-07-05 08_12_25-Reply to Message - TeamViewer Community.png

Hope this could help.

Wish you a nice day and all the best,
Natascha

I've checked my spam folders and I have not received the personal reply mentioned by JeanK

Hello @Miket1948,

Thank you for your message.

I've sent you a private message regarding your question.

Cheers

Jean

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