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License dissapeared

AdrianM

I just upgraded my Kaspersky antivirus and after restart, the teamviewer licence is gone. I have to reactivate the licence, but I will lose one activation.

How can the lience be available again?

My Teamviewer licence is for Teamviewer 9

Best regards

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Comments

Yuri_T

Hi @AdrianM ,

Thank you for your post and welcome to our Community.

With regards to your license, please contact our support team in order to assist you individually. I apologize for any inconvenience caused.

Best regards,
Yuri

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