I have found recently that when I link up with my other computer I have to enter its ID number every time whereas it used to be retained. Is there a way to avoid this annoying issue please?
Hello @DALINE40
Thank you for your message.
Of course, you can simply add your device to your contact list.
First of all, you need to connect to your TeamViewer account, then you have to add the device to your Computers and contacts list:
In the windows that pops up, enter the ID and an alias (display name of the device) and press OK. Now, your computer is saved in your C&C list.
It works pretty much the same way as your contacts list in your smartphone.
Then, you will only have to connect to your account, access your C&C list and double click on the device to connect to it.
To get even more quick access to your remote computer, you can also set up Easy Access. A simple double-click will do the job!
You will find all the information you need in our Knowledge Base article here: How to set up Easy Access
I hope this could help. If not, do not hesitate to ask your questions here.
Cheers
Jean
