link icon
Ask The Community

Teamviewer 14 and iOS12.3.1 firmware limitations

tastom Posts: 3

I have an iPad Air with iOS 12.3.1 and have installed TeamViewer14 and Quicksupport

I can connect the computer and the iPad, but the remote control doesn't work, because of firmware limitations. What is this about, and how can I activate the remote control?


Best Answers


  • tastom
    tastom Posts: 3

    my problem is the remote control of the iPad FROM the Wndodws computer. Please advise.

  • Natascha
    Natascha Posts: 1,289 Senior Moderator

    Hi @tastom 

    Thank you for your post. 

    As my colleague already mentioned:

    @JeanK  wrote:

    For iOs device, only screen sharing is available.

    This is also applicable if you connect from a Windows device to an iPhone/iPad. 

    In this article, you will find all relevant information about iOS screen sharing: How can I share the screen on my iPad/iPhone with TeamViewer?

    Wish you a great day and all the best,

    German Community Moderator [on Parental Leave 🙋‍♀️]
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!