Cant get # of computer id to remote control on my computer

maggiem11
maggiem11 Posts: 1
edited May 2023 in General questions

Hello, 

There seems to be a problem where the team viewer on my computer only allows the mobile version instead of the computer windows version, and with it , i cannot get the computer id# for my computer so someone can remote control my computer? which I need right now? I also have microsoft home version, does this version allow team viewer to give me id#? please advise. thanks.

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