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need billing explaiation


  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]

    Hi @tombilic ,

    Thank you for your post.

    With regards to billing, please create a support ticket in order to assist you.
    Blizz support

    If you have questions about TeamViewer, please contact from here.

    Hope this will help you.
    Best regards,

    Former Japanese Community Moderator
  • RickT2295__
    RickT2295__ Posts: 1

    Have 2 accounts, both paid in January 2021 for 12 months. Just received a notice that I have an upcoming payment in May

  • .Carol.fg.
    .Carol.fg. Posts: 343 Moderator

    Hello @RickT2295__ ,

    Welcome to the TeamViewer Community!

    👉 For payment and billing questions we advise you to contact our support team directly.

    Their contact information you can find here:

    I hope this can help you! 🍀



    Portuguese Community Moderator