QuickSupport stoped working when I deactivated the owner-account of the module

eg1 Posts: 2 ✭✭
edited May 2023 in General questions


I have a colleague that are no longer working with me and he set up our TeamViewer QuickSupport module. When I deactivated his account in TeamViewer Management Console the QuickSupport module he created stoped working and after activating his account it started working again. I have looked for a way to change the owner of the module but have not found anything.

Creating a new module and deleting the other one is probably a way to solve it but that should not be a step when all i want is to disable an account. How do i solve this?

Best Answers


  • JstEye
    JstEye Posts: 0

    I don't think that is an acceptable answer from Team Viewer. I think the easiest thing would to allow administrators to delete those custom modules...