Custom QS build password issues
Hi,
We have just upgraded our Temviewer vesion and our custom deply QS download. When password set to "random" it is fine. However when it is defined authentication always fails. I have tried a number of test passwords howver all the same. We have tried a full re-design and re-deply of the QS client however the same. We have a set password for sone customers.
Anyone else seen / had this issue? Any suggestions / solutions greatly received?
Matt
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Hi @Matthew_King,
Thank you for your post and we are sorry for the late reply.
Can you kindly check on the remote devices whether there is any installed versions of TeamViewer (Full or Host version) available while TeamViewer QuickSupport runs at the same time please.
Hope it would be helpful in your case.
Regards
Ying_Q