Teamviewer free does not allow connections to customized host module

ryanmichaelgrav
ryanmichaelgrav Posts: 1
in General questions

Teamviewer free license displays a popup when logging into my home PC "Teamviewer Free does not allow connections to customized host module clients with your own company logo. Please use the basic host module or the full version. I am on a free license to connect to my home PC while I am away. I do not see an option to or path forward and would appreciate some assistanceteamviewer1.pngteamviewer2.png

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  • Ying_Q
    Ying_Q Posts: 2,721 Moderator ☑

    Hi @ryanmichaelgrav,

    Thank you for your post.

    In order to install the standard TeamViewer client or TeamViewer Host, kindly Download TeamViewer and install the correct version after the uninstallation please.

    Hope the button works.

    Regards

    Ying_Q

     

    Community Moderator/中文社区管理员
  • cjolesch
    cjolesch Posts: 2

    this basically means you installed the free version but then specified optional items like unattended access. The installer doesn't say that by selecting anything other than the default options, you will have what is considered 'customized install' and thus voiding your free access. All connections will be limited to 5 minutes.

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