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Connection error from MAC to Windows

Hi, 

I recently updated my Teamviewer on my Windows desktop to the latest version (as of 12/18/19) and the same on my MAC laptop. Right now, I can connect from my desktop to laptop but not the other way around. Here is the error that shows up:

 

Exception Name: NSInternalInconsistencyException
Description: Error Domain=CompilerError Code=1 "Compiler encountered an internal error" UserInfo={NSLocalizedDescription=Compiler encountered an internal error}
User Info: (null)

0 CoreFoundation 0x00007fffc9d9452b __exceptionPreprocess + 171
1 libobjc.A.dylib 0x00007fffde46ccad objc_exception_throw + 48
2 CoreFoundation 0x00007fffc9d99232 +[NSException raise:format:arguments:] + 98
3 Foundation 0x00007fffcb7cc390 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 TVDrawing 0x**Please do not post TeamViewer IDs**189f8f -[TVRenderPipelineObject initWithDevice:library:fragmentFunctionName:vertexFunctionName:identifier:blendingEnabled:] + 2201
5 TVDrawing 0x**Please do not post TeamViewer IDs**18aa56 -[TVRenderPipelineSharpen initWithDevice:library:blendingEnabled:] + 145
6 TVDrawing 0x**Please do not post TeamViewer IDs**18a22a -[TVRenderPipelineFactory cursorRenderPipelineWithBlendingEnabled:] + 112
7 TVDrawing 0x**Please do not post TeamViewer IDs**188132 -[TVMetalCursorRenderer initWithDevice:vertexBufferFactory:renderPipelineFactory:] + 148
8 TVDrawing 0x**Please do not post TeamViewer IDs**188d39 -[TVMetalCursorRendererFactory cursorRendererWithDevice:vertexBufferFactory:renderPipelineFactory:] + 99
9 TVDrawing 0x**Please do not post TeamViewer IDs**1872cb -[TVMetalRendererController initWithDelegate:imageBufferProcessor:redrawCallback:cursorRendererFactory:] + 625
10 TVDrawing 0x**Please do not post TeamViewer IDs**187020 -[TVMetalRendererControllerFactory metalRendererWithDelegate:imageBufferProcessor:redrawCallback:cursorRendererFactory:] + 119
11 TVUISessionBase 0x**Please do not post TeamViewer IDs**4f55ef -[TVClientViewMetal initializeMetal] + 342
12 TVUISessionBase 0x**Please do not post TeamViewer IDs**4f53ab -[TVClientViewMetal observeValueForKeyPath:ofObject:change:context:] + 107
13 Foundation 0x00007fffcb728dbd NSKeyValueNotifyObserver + 350
14 Foundation 0x00007fffcb728654 NSKeyValueDidChange + 486
15 Foundation 0x00007fffcb6f7536 -[NSObject(NSKeyValueObserverNotification) didChangeValueForKey:] + 118
16 TVUISessionBase 0x**Please do not post TeamViewer IDs**4f59d8 -[TVClientViewMetal viewDidMoveToWindow] + 65
17 AppKit 0x00007fffc79844be -[NSView _setWindow:] + 3117
18 CoreFoundation 0x00007fffc9d10eb2 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 114
19 CoreFoundation 0x00007fffc9d10d46 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 198
20 AppKit 0x00007fffc81a40e7 __21-[NSView _setWindow:]_block_invoke.643 + 151
21 Foundation 0x00007fffcb74321b -[NSISEngine withBehaviors:performModifications:] + 155
22 AppKit 0x00007fffc7981f86 -[NSView(NSConstraintBasedLayout) _withAutomaticEngineOptimizationDisabled:] + 70
23 AppKit 0x00007fffc7984426 -[NSView _setWindow:] + 2965
24 CoreFoundation 0x00007fffc9d10eb2 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 114
25 CoreFoundation 0x00007fffc9d10d46 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 198
26 AppKit 0x00007fffc81a40e7 __21-[NSView _setWindow:]_block_invoke.643 + 151
27 Foundation 0x00007fffcb74321b -[NSISEngine withBehaviors:performModifications:] + 155
28 AppKit 0x00007fffc7981f86 -[NSView(NSConstraintBasedLayout) _withAutomaticEngineOptimizationDisabled:] + 70
29 AppKit 0x00007fffc7984426 -[NSView _setWindow:] + 2965
30 AppKit 0x00007fffc798c4b5 -[NSScrollView _setWindow:] + 480
31 CoreFoundation 0x00007fffc9d10eb2 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 114
32 CoreFoundation 0x00007fffc9d10d46 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 198
33 AppKit 0x00007fffc81a40e7 __21-[NSView _setWindow:]_block_invoke.643 + 151
34 Foundation 0x00007fffcb74321b -[NSISEngine withBehaviors:performModifications:] + 155
35 AppKit 0x00007fffc7981f86 -[NSView(NSConstraintBasedLayout) _withAutomaticEngineOptimizationDisabled:] + 70
36 AppKit 0x00007fffc7984426 -[NSView _setWindow:] + 2965
37 AppKit 0x00007fffc7980d59 -[NSView addSubview:] + 461
38 TVUserInterface 0x**Please do not post TeamViewer IDs**1dc128 -[TVClientWindowController currentViewControllerChanged:newViewController:] + 1205
39 TVUserInterface 0x**Please do not post TeamViewer IDs**1dcf0a -[TVClientWindowController observeValueForKeyPath:ofObject:change:context:] + 743
40 Foundation 0x00007fffcb728dbd NSKeyValueNotifyObserver + 350
41 Foundation 0x00007fffcb728654 NSKeyValueDidChange + 486
42 Foundation 0x00007fffcb8672d7 -[NSObject(NSKeyValueObservingPrivate) _changeValueForKeys:count:maybeOldValuesDict:usingBlock:] + 944
43 Foundation 0x00007fffcb6ec3c9 -[NSObject(NSKeyValueObservingPrivate) _changeValueForKey:key:key:usingBlock:] + 60
44 Foundation 0x00007fffcb754c3b _NSSetObjectValueAndNotify + 261
45 TVUserInterface 0x**Please do not post TeamViewer IDs**1dc78a -[TVClientWindowController changedContentTypeFrom:to:] + 250
46 TVUserInterface 0x**Please do not post TeamViewer IDs**1dce01 -[TVClientWindowController observeValueForKeyPath:ofObject:change:context:] + 478
47 Foundation 0x00007fffcb728dbd NSKeyValueNotifyObserver + 350
48 Foundation 0x00007fffcb728654 NSKeyValueDidChange + 486
49 Foundation 0x00007fffcb8672d7 -[NSObject(NSKeyValueObservingPrivate) _changeValueForKeys:count:maybeOldValuesDict:usingBlock:] + 944
50 Foundation 0x00007fffcb6ec3c9 -[NSObject(NSKeyValueObservingPrivate) _changeValueForKey:key:key:usingBlock:] + 60
51 Foundation 0x00007fffcb7b993c _NSSetUnsignedLongLongValueAndNotify + 261
52 TeamViewer 0x**Please do not post TeamViewer IDs**fef0684 _ZN5boost4asio6detail16service_registry6createINS1_9schedulerENS0_17execution_contextEEEPNS5_7serviceEPv + 3634280
53 TeamViewer 0x**Please do not post TeamViewer IDs**dc26878 TeamViewer + 1112184
54 TeamViewer 0x**Please do not post TeamViewer IDs**e21d2be _ZN5boost4asio6detail16service_registry6createINS1_23reactive_socket_serviceINS0_2ip3udpEEENS0_10io_contextEEEPNS0_17execution_context7serviceEPv + 1250314
55 TeamViewer 0x**Please do not post TeamViewer IDs**e21d1a8 _ZN5boost4asio6detail16service_registry6createINS1_23reactive_socket_serviceINS0_2ip3udpEEENS0_10io_contextEEEPNS0_17execution_context7serviceEPv + 1250036
56 TeamViewer 0x**Please do not post TeamViewer IDs**dfec8d3 _ZN5boost4asio6detail16service_registry6createINS1_14kqueue_reactorENS0_17execution_contextEEEPNS5_7serviceEPv + 1035555
57 TeamViewer 0x**Please do not post TeamViewer IDs**f6cf1de _ZN5boost4asio6detail16service_registry6createINS1_16resolver_serviceINS0_2ip3tcpEEENS0_10io_contextEEEPNS0_17execution_context7serviceEPv + 11698452
58 libdispatch.dylib 0x00007fffded1cf5f _dispatch_call_block_and_release + 12
59 libdispatch.dylib 0x00007fffded14128 _dispatch_client_callout + 8
60 libdispatch.dylib 0x00007fffded21bb3 _dispatch_main_queue_callback_4CF + 925
61 CoreFoundation 0x00007fffc9d49c89 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
62 CoreFoundation 0x00007fffc9d0b0ad __CFRunLoopRun + 2205
63 CoreFoundation 0x00007fffc9d0a5b4 CFRunLoopRunSpecific + 420
64 HIToolbox 0x00007fffc92abf6c RunCurrentEventLoopInMode + 240
65 HIToolbox 0x00007fffc92abda1 ReceiveNextEventCommon + 432
66 HIToolbox 0x00007fffc92abbd6 _BlockUntilNextEventMatchingListInModeWithFilter + 71
67 AppKit 0x00007fffc79a25f5 _DPSNextEvent + 1093
68 AppKit 0x00007fffc80b28eb -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1637
69 AppKit 0x00007fffc7996fbd -[NSApplication run] + 926
70 AppKit 0x00007fffc7961a8a NSApplicationMain + 1237
71 libdyld.dylib 0x00007fffded4a255 start + 1
72 ??? 0x**Please do not post TeamViewer IDs**000003 0x0 + 3

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