Ignore Firewall in Monitoring

Question

We have all Windows Firewall's turned off on our devices, and therefor in the Monitoring section you keep getting alerts about Firewalls turned off. How can I ignore that?

Stanislav · Accepted Answer

Hi @BartV

The easiest way is to remove the firewall check from the policy in the Management Console.

Go to https://login.teamviewer.com/LogOn -> Monitoring Section-> Manage Policies icon on the top left-> remove the Firewall check from the policy and save it.