missing toolbar v15.1 and Windows10

Ed15

I was forced to upgrade to Windows 10 and, running under a paid license of TeamViewer 15.1, I no longer have any access to the dropdown toolbar. What to do?

JeanK

Hello @Ed15

Thanks a lot for the heads up.

I will mark this as a solved thread.

If you have any questions, feel free to come back to us!

Cheers,

Jean.

JeanK

Hello @Ed15,

Thank you for your message.

Of which dropdown toolbar are you talking about? Could you make a screenshot to make it more explicit?

Moreover, do you have the latest version of 15.1?

If not, please update your TeamViewer to the latest version: Download TeamViewer 15.1.3937 

I hope this could help. If not, do not hesitate to ask your questions here.

Cheers,

Jean

Ed15

It turns out I had downloaded the mobile version! All sorted out now, thx.

 

JeanK

Hello @Ed15

Thanks a lot for the heads up.

I will mark this as a solved thread.

If you have any questions, feel free to come back to us!

Cheers,

Jean.