Hi Sir ,i have this problem comes new to my teamviewer , i have a personal use , but it sem that the teamviewer read it is a comirecal , please help me to fix it
1- session has timed out and will be closed
2- this was a free seassion sponseored by teamviewer
thanks in advancebest regardsAref
I was using company lap top which is now my personal lap top.On it I had paid company license.Now LT is my personal with same name, and I inserted my personal account, also re-installed TV. But it looks like TV still recognizes name of the PC and it asks for my company license.
Do we have some solution for this?Thanks and BR,
Well this problem started since when I updated my TeamViewer to version 13. I am a college student and use Teamviewer mainly with friends to complete assignments and sometime chilling listening to music and watching video in 1 screen. but after updating to 13 I can't use it as whenever I try to connect to other person or someone else tries to connect to me. they or me get this weird commercial usage detected message. I need help.
Me aparece continuamente una ventana de sospechas de uso comercial, cuando puedo asegurar al 100% de que no hago uso comercial del programa. De hecho, hoy me ha aparecido cuando estoy trabajando con dos ordenadores de mi propiedad ayudandome de teamviewer para pasar archivos del uno al otro. Ruego ayuda sobre este tema. Gracias
I have installed at first the team viewer as a commercial user and the licence was expired. Then, I re-installed the programm as a private user, but it still asks the licence, probably cause it remembered my PC ID. Could help me with this issue, please?
I recently replaced my home computer and when installing team viewer I must have accidentally registered as commercial user. Every time I try to log into team viewer it is telling me that my free trial period is over and I must buy a license. I have deleted the program and reinstalled it and Team Viewer is still giving me the same message. How can I correct this mistake??
Hi. because I own computers at different locations (Croatia, DE) I often use TeamViewer for maintenance work. I also support my parents, as they have little knowledge of computers and need help. For some time now I have received a message that I am using TeamViewer commercially, but this is not the case. I use the program only privately. Is it possible to disable the messages or to remove the 5 minute limit?
Hi, I've recently changed my computer, and I've installed version 12 for personal use, but when I open it, it tells me that the trial period has expired, so I can not continue. Does anyone know how I can activate the free version? I also tried to download version 10, but when the installation starts I still load 12 :smileyfrustrated:
I had a nasty suprise this morning. I've a self confessed geek and have about 15 PCs and laptops running. Some are on 24/7 (dont even ask about the electric bill!). Most of the PCs are set up to do a specific thing -scanning photos from a dedicated scanner. Another is only for photo editing (I have literally thousands of oly family pictures and slides I'm digitizing). Another computer is only for accessing the home security system. It's overkill but I feel better that if one PC were to crash, it's function is backed up by another and I don't have "all my eggs in one basket". Anyway - over the weekend I had set up a file server to have a securely backed up central location to store all the photos and other files. When I tried connecting from work to fiddle with it on some free time, I got the popup saying "commercial use suspected". I thought that maybe it said that because it was an actual server and not a regular PC, so I tried connecting to the PC where I get email. Got the same prompt but I could connect. After I got home from work I tried connecting to the computer in the garage that has the security cameras and remotes connected to it. It doesnt have a monitor or keyboard/mouse so remoting is the only practical way to connect even though its only 20 feet away. This time it said "commercial use detected" and kicked me off after 5 minutes. All of the PCs are doing this now. I filled out the form and sent a copy of the log file from the PC I was working on. I only sent the log file from this one PC, but shoult I try to send the logs from *all* the PCs too? They would all show me connecting to them here at the house at whatever address Altice assigns my router. I don't "need" to connect from work, but the connecting to the PCs without monitors in the garage from the den is really important. How soon does something like this take to get resolved? I really hope it can get fixed. Thanks!
yesterday I installed TeamViewer on my home PC and my private Notebook. I recently reinstalled Windows on my PC and wanted to download some programs remotely, while on work to use them this evening.
Now I just got a message, that my TeamViewer License will expire in 7 days. Isn't TeamViewer free for private non commercial use?
I would be very happy if someone could help me :-)
Today I have received a message showing that I'm using Team Viewer under commercial use. But I believe I'm the very typical personal using personel PCs and mobile phone with android OS.
I really don't get it why my use is miss-understood as commercial use.
How can I get it back to normal?
I like Team Viewer a lot and I dont wanna use another remote desktop software.
Same error just a few hours ago. Weird that this is the 2nd time this has happened.
The first time it never limited access and went away after a while.
This time however, I'm getting the 5-minute limit and random timeouts.
If this keeps up, I'll probably just have to move on back to using Ammyy Admin or try out Chrome Remote Desktop.
Thank you for your SW.
I'm a super fan of your teamview SW.
I'm using teamviewer SW as free because I'm a persional user.
Today, when I tried to use my computer remotely using teamviewr as free persional user, I got a following message saying that :
"Connection blocked after timeout.
Your license limits the maximum session duration to a parnter, immediate reconnects are blocked. Please try later or upgrade your lincese.
Connectin to the partner will be blocked until 10:24."
The same issue happened to me since last night. Any solutions? Still exists after upgrading to latest version..
And the new connection was basically blocked out in less 30 seconds.
Not sure if they can do that. I think it a key problem with the detection algorithm, which I guess they applied new rules to let more users detected as commercial use and push them to buy license. Anyway, have to give up TeamViewer, though like it so much.
Although i have personal use of Team Viewer, it says me " Commercial Use Detected" and blocks me after 5 minutes. I am student&research assistant and i need to use the computer on my university for my personal work&research. I have used Team Viewer account for 6 months on the same computers and networks(one of them is University).
For 4 days, i have faced this problem.
What is changed ? Anyone has this problem ?
I have same problem. I am FREE user and still getting this massages. I help my family and friends time to time fix the computer and that's all. Is it problem to help friends?
I am a phd student and have used tv for 3 years.I have been band days ago for commercial use reasons. I have never tried making mokey by using tv.
Hello dear Teamviewer operators;
I am a research assistant and I have been using TV for about 1 year. Time to time I am connecting to my college server and do my academic stuff. I am not using TV for paid purposes. However, I am receiving the message "Commercial use detected". I do not understand why this happens. As far as I see, there exist more people like me.
Could you please fix this problem? By the way, I do not know where to apply to remove this annoying and blocking fault. But please take this message as an offical request (since I am writing this by being authorized on your system)
I hope you can fix this for me and for the other "innocent" people.
For 3 years, I have been using teamviewer to connect my laptop, office computer and homecomputer. It has been great and I have recommended teamviewer to a number of friends. But two days ago, a commercial use suspected msg popped out all of sudden. I could still connect to the other computer for about 1 minute. Then the connection was cut off. And I would have to wait for about 11 minutes to make another connection attempt. This makes it essentially impossible for me to continue use teamviewer. Please help solve this issue. Thanks a lot!
My office computer id is [ID removed by moderator]. My home computer id is [ID removed by moderator]
Same here, all suddenly, after using teamviwer for years for my several home computers (same IP), I just got this harrassing message and 5 minutes sessions...Don't know what's going on and already looking for an alternative.
Same here, home use with several computer all over the floors.
Its personal use but I've got the commercial use suspicion.
Guys, please fix !
I can not use Team Viewer with the attached message.
This problem occurred in Team Viewer 13.I have reinstalled V13 and downgraded to V12, but I still have the same problem.I do not use the team viewer commercially.