What a joke. I'm getting the same commercial use error. It's really frustrating when you're at your work PC and try to connect to your work PC to let family members know your phone has no battery. I'm not signed into Telegram or WhatsApp Web on my work PC and usually remote to my home PC if I ever need to do so.
Thanks TeamViewer for your planned sabotage into getting premium licenses from free users.
Looking for an alternative, and I'm not buying a Man Untied kit till you stop sponsoring them.
Whilst some valid criticism can be directed towards TeamViewer in the way they have handled things I think it is perfectly legitimate that they clamp down on people using their software in a work environment using their free tier. TeamViewer makes it very clear in their literature that the free tier is not available in work environments.
[removed per Community Guidelines]
I can't use TeamViewer anymore as it's unreliable in flagging me as a business user when I need it the most, like going on holiday and then barred from accessing my own machine. This has happened to me so many times now over the last 7 years that I would be a fool to continue using an unreliable app that can fail at any given moment (by design). It's basically ransomware.
the app is telling me to buy a subscription because i have been blocked for "very high activity level"
all i use teamviewer for is accessing my server pc so i can run my private mc server and my home plex server
none of that is commercial so i dont think i should have to buy the subscription
is there a way to fix this
In the past, I was flagged incorrectly for commercial use. I use Teamviewer to help my elderly parents with remote computer issues, and filed a ticket to fix this - which I believe was corrected... but I still get kicked off every 2 min when helping my folks remotely
How do I get back to uninterrupted connections?
I'm an very old user of the free version of Teamviewer, ONLY USED for private usage for my Family, Parents aged now between 80 and 90 !!!
I can give the proof, a list of ID for example (3 ID's)
Please, explain me what i need to do, to declare, to post, wich version to use, not to be ejected like a sharper.
Il like your solution. I use the last version today.
Thank's in advance,
anyone know how to resolve this issue a while ago I was using this app when I was blocked for apparently using it for commercial purposes the only thing I use it for is to check messages and operate my phone I'm paralyzed from the neck down and that's the only way I can use my phone and the reason I'm on from morning to night is so that I don't have to constantly call someone to connect my phone every time I want to use it. it is a fantastic app and it would be really helpful if I could use this app again as I've been unable to get any other such app to work. Thank you
I have the same issue. I have used private and free TeamViewer for years to help my (now 94 year old and partially sighted) mother access her PC and emails etc. Today it decided (perhaps because the system scanned an estimate she had been sent for a roof repair) that our use is commerical.
It seems one can only get a ticket to resolve the issue by paying.
This thread gives me little optimism about being able to sort it out.
I moved my Mum to Team Viewer when **Third Party Product** went all commercial.
My mother is a hundred and fifty miles away and I cannot leave her in isolation
Simply ask for a reset back to free use. Make sure you include the ID for your machine as well as the ID for your mother.
Click the following link to start the reset process.
I have a fee account that I probably used a lot during Covid. Since then I don't use it anymore but when I try to connect to my office computer, it gives me this message and disconnects after a few minutes. Please help.
I meant free account not fee.
I seem to be getting a message saying I have been blocked for using my computer for professional purposes, I only use(Free) Team viewer on a weekend for the race meetings ratings I do on my main computer & since I got a new computer & tried to set up Teamviewer I have run into this problem, what can I do to sort it out?
Your conection has been blocked because one of your connection partners seems to be using the software in a way suggesting proffesional work.......
What do I do to solve this? Thanks
I am a former professional user and had a paid licence. I am retired since 2021 and would like to use the account for family help and my private connexions.
I have keept my computers and in the meantime also the computers ID. When I tri to connect, it gives me " trial expired".
It seems that the PC IDs are registered within Teamviewer-Servers. How to get them cleaned ?
I recently updated Team Viewer on my PC. Ever since then, when opening Team Viewer and trying to pair it with my phone, a window comes up that says,
"We are sorry for the interruption. Your connection has been blocked because of very high activity level. If this activity is intentional, please subscribe to a licence plan to continue connecting."
I am disabled (paralysed from the neck down) therefore I cannot use my hands or fingers. I only use Team Viewer on the odd occasion so I can project it from my phone to my PC. This is the only way I can use & choose things from my Android phone. I am definitely not a professional user. Is there anyway that this can be rectified to how it was originally so that I can use it as a free user again?
Looks like my issue not going to be solved as no answers here no answers over the phone either
Well... TeamViewer its very upsetting as I thought to buy a licence after trying a free version BUT changed my mind
Please, delete my account !
So I was messing around with some vpn setup in my router yesterday, and all of a sudden My TV free license was canceled! What the **bleep** is going on with TV?
Furthermore, TV support is not available for their **bleep** free use leeches licenses so it seems there's is nothing to do but complain about it to other free users that doesn't have any way of helping..
I've always used TeamViewer on a personal, non-commercial license. A few years ago I connected my personal laptop to a corporate network. I was a consultant at the time, and I had to connect my device to that company's network. Something triggered on my TeamViewer account and changed it from personal to commercial.
I don't use it for commercial purposes. How can I have this changed back to personal?
so what's the process for unblocking your blocked account? that i have been using for years?
I have used Teamviewer for a long time, I use this to connect to my personal computer that controls a variety of game related servers.
This issue occurred about an hour ago and I cannot seem too resolve the issue. After selecting the "I understand" option, Teamviewer will close after one minute of connection.
I only use Teamviewer for personal use, so I am confused why I am getting this issue now.
Any help would be appreciated
I have the same issue. Whenever I try the link www.teamviewer.com/en/reset-management to start the process to reactivate the account, it's giving me "504 Gateway Timeout Error"
Is legit personal access no longer free? Has anyone have any luck in reactivating their account?
How long is a sponsored session? I use TV quite often tried today and got kicked off after 1 min
I traveled to London and I tried to use teamviewer to enter my Computer . And my account has been blocked . I sent 3 times a ticket at the form but I didn’t take any response .
I use teamviewer only for personal use to enter my home computer from my phone .
what else can I do ?
I am currently a student in high school and every day around the same time I need to log into one of my computers. Recently my account was flagged for professional use. I would like to know if there are exceptions for students who need to use Teamviewer. I was on the phone with a person at Teamviewer and they said that it was because my school has business internet and that the free license only allows for users to connect to systems to and from a residential network. I have no need for upgrading to a commercial license as I receive no compensation for what I do in any way and what is provided in the free license is all that I need.
I am a private individual - I used to be able to use Teamviewer but it now tells my my Free Trial has run out and i need to buy a license. But I thought for Private Customers I did not need one. Can you assist?
I use the FREE version and all of a sudden I got the message 'blocked because of high level of activity'
I asked for a reset and have the PDF submission form on file.
But I still cannot connect to any of my friends/family and getting the same message - see attachment
What can I do? Thanks for any help!
I have been using this service for many years, and not long ago, you folks decided that I was using it for my business, and told me I had to upgrade to a pro account. I have on occasion, gone from my laptop at work to my home system to pull off information I have stored there, and it’s not for work. I run an internet radio station, and I sometimes have to restart the server. I don’t get paid for the radio, I don’t make anything for anything i do on the net. It’s a private radio, run without sponsorship or income.
none of my actions on team viewer are for commercial work! Please restore my service.