Hi, when I work with Quick Support on a remote PC, I can't type in the text fields or click on the buttons in a modal window (for example, at UAC windows login or Kaspersky user confirm window). Is there a setting to set?
Maurizio
Hello @MaurizioB
I strongly recomend you to check this post, because it explains in simple and perfect way how to control the Windows UAC as you wish.
I hope this to solve your issue.
Hi, I am facing same problem with latest Kaspersky Small Office Security modal windows pop ups. Windows Authentication is not solving this issue. 2-3 versions back I could click confirmation window while applying a rule in Kaspersky KSOS or Pause Protection, Now it’s impossible. Remote Screen freezes until "user" confirms. I am mostly working afterhours and accessing pcs unattended to get the maintenance done. This thing is killing me
Have you heard?! On October 21, we’re hosting TeamViewer Rise—and we want to see you there! The digital event dedicated to IT experts. Join us to hear industry leaders as they share demos, roadmaps, and real-world strategies for delivering better IT. Take part in our first annual event for Proven, ready-to-deploy…