cant login to Android

I can't log in to my Android tablet.
I use to be able to do it in the past, no nothing happen when I try to log in - it just shows "connecting" and nothing happen...
-I am using Samsung SM-T580
-I have installed the Samsung add on
- I have enabled the link of "trusted device" on the tablet
- I am trying to login from desktop using Teamviewer 14 , also from web version and on both it doesnt work

-And again: it used to work in the past nothing happen.png

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adam1341

Hi @Vatsilidis ,thanks for answering, nope , none protection whats so ever ...

Vatsilidis

Hi @adam1341

One question please about the tablet, is it enabled some password protection on the main screen now, but it wasn't before?

I am asking because it could be changed the login credentials and this could be a reason for not letting you take the control.

Please try to disable any kind of this protection and update with the results.

Best regards

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