Activation mails not sending to new agents

DK-TMG Posts: 5 ✭✭

We've been having issues sending the activation mails to new agents within our corporation.
This worked fine before, but 3 agents are now not receiving the emails..
Removing the account and using a different mailaddress does not fix the issue.

Is there something i'm missing here, cause this is causing severe frustration within the team.

Best Answer


  • DK-TMG
    DK-TMG Posts: 5 ✭✭

    I can confirm our user has received the email. Thank you for the fix.