I bought a yearly subscription on Saturday. I was charged, and the money was taken out. I have order numbers and links to activate the license, and while it worked on Saturday, it now shows up as a free version. I cannot reactivate it, becuase it says that it is already activated on the account, even though it doesn't show up. I'm unable to submit a ticket becuase my account shows up as a free account, and I cannot get ahold of anyone on the phone.
This has to be the absolute worst customer service expirience I have ever had, not to mention I just paid over a hundred dollars for a service I cant even use.
