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no video sound in powerpoint


we have the problem that we have no sound in a video show in powerpoint 2016.

The customers dont hear the sound of the video. Voice is good to hear.

We have a logitech webcam and a dell soundbar as speaker.

what can we do?

Thanks for a fast answer.audiosettings.png

Best Answers


  • Vatsilidis
    Vatsilidis Posts: 655 ⭐Star⭐

    @DRKPeine ,

    It's my pleasure I could help!

    Thank you and best regards

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