Due to corona, disconnected from grandparents
I have been using teamviewer to access there pc when they cant wrap there head arround computer related stuff. My grandparents are In there 80s. They generally can use email.
Now the corona crisis made them isolated in there home, i wanted to help them use skype. But then everything went wrong. I asked them to hit the skype button, but the version was to old. So i started teamviewer. Unfortunatly the version of teamviewer they have is to old to. So it doesnt allow me to make a connection. I cant go over there to do it for them in person.
I did install all the previos versions on my laptop but all of them say the same... the computer u are trying to connect to has an outdated version.
Please, it would mean so much for them if they could see there grandchildren once and a wile...
Can anybody please help?