We want to provide pre-configured devices to vulnerable, isolated people in our community so they can stay better in touch and so we can check they are doing OK while there is so much isolation/restrictions in place in the UK.
These are often people without home internet and/or no expereince with computers so we want to do everything we can t provide devices that are easy to use and that we can provide remote assistance - for instance helping them connect to their church's Zoom service on a Sunday morning.
Something like TeamViewer seems it might boost our remote-assist capability since we cannot go into their homes but I see a LOT of confusion over the ability to take control of remote devices. I don't have time/money to buy a load of devices so can anyone give me any tips of inexpensive, widely available devices that should "just work" on your own experience?
In reality, how much control can we have? Will the user have to grant us control every time? If anyone AT teamviewer would be available to chat we would greatly appreciate your support.
