An error occoured while retrieving your license. Please restart the application or contact our suppo
rtho782
Posts: 1
I have had a teamviewer account for personal use for a number of years, so when I started doing commercial contracting work I naturally used teamviewer for it, and the company I was contracting for paid for a license for my account.
This carried on for a number of years, but I no longer do work for this company and as such the license has expired.
It seems I can no longer use teamviewer on a personal/free basis, I get the error message "An error occoured while retrieving your license. Please restart the application or contact our support".
I have tried to contact support but they will not assist me as I do not have an active paid license.
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Hello @rtho782,
Thank you for your message. ?
Could you please try again? It should work now. ?
Best regards,
Jean
I am now having the exact same problem.
I have the same issue, Teamviewer was activated with a business plan on my laptop but I need to use it now on the free license.