CPU usage is above 100 %

adi_lascu

I only monitored 50 devices.

Since I used Remote Management (last autumn) I receive every day around 30-40 emails messages with this text.

Is there a way to set the time used to activate this alert?

I didn't find any settings in CPU and Memory policies.

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Accepted answers

Levon

Hello Adi,

Thank you for your message.
The change was not released because we have redesigned our Monitoring policy after that and didn't implemented time frame into new policy structure. I will note it down to include in one of upcoming releases. I can't provide ETA for now, but we will do our best to deliver this functional as soon as will be possible.

With Best Regards,
Levon

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Levon

Hello Adi,

Levon

Hello,

Thank you for your post.
Monitoring CPU check is working with this logic: we are measuring CPU value five times during one minute and in case if the average value is reaching the threshold an alert is triggering. Currently you can't change that 1 min settings, but we for sure will take into consideration that option during upcoming product improvements.

With Best Regards,
Levon

adi_lascu

Hello Levon,

Thank you for your answer.

This topic was discussed also in September 2018 (https://community.teamviewer.com/t5/ITbrain-Support-OLD/CPU-usage-monitoring-rule/m-p/44268)

Then the accepted answer was: “We will improve our check and add a grace period in the near future.”

Is there any chance for this issued to be solved soon?

Until then I will disable the CPU and Memory monitoring because there are too many irrelevant messages in my email account.