unable to see anything but black screen during remote Mac to PC

Hello

I am able to login to the remote windows 7 PC from my mac. It says it is initializing the session and the person on the other end can see that I have remotely got into the PC, but I can not see anything but a black screen. No apps, nothing. I can see my cursor move around but that's it.

Any help would be great. Thank you.

Find more posts tagged with

Windows

Issue

Accepted answers

Vatsilidis

Hi @Richh1

Could you please can take a look at this related post and also to the end click on the link The screen cannot be captured - Fast user switching?

Best regards,

All comments

Vatsilidis

Hi @Richh1

Could you please can take a look at this related post and also to the end click on the link The screen cannot be captured - Fast user switching?

Best regards,

Richh1

Thank you so much. I will look at the post. It turns out that when the other party closed their Chrome browser page that I was able to see everything which makes me think that it was just the browser that was creating the problem. That brings up another question of why can't I see what is on the Chrome web browser. Thanks for the help.

Rich