I keep getting messages that Teamviewer Endpoint Protection has found a virus in an email stored in an OST-file. Is it possible to delete this infected email from the Management Console as an administrator, or does ist really require remote-access to the device?
Even if I delete the email on the client (we use Exchange Server), the mail remains in the OST-file. Is it possible to delete the email within the OST file without deleting the entire file?