Not Receiving Device Activation/Confirmation Email

manishd
manishd Posts: 1
in General questions

Hello,

I have a business license and I am not receiving the device activation/confirmation email. Have waited for over 24 hours and tried multiple attempts.

What needs to be done to fix this

MJD
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Comments

  • Yuri_T
    Yuri_T Posts: 2,249 [Former Staff]

    Hi @manishd,

    Thank you for your post and welcome to TeamViewer Community ☺

    Please ensure TeamViewer is added to your list of safe senders, and please check the Junk and SPAM folders. If you still have not received the confirmation email, please contact our support team so they will be happy to assist you further.

    • To raise a ticket, please click here.
    • To call, you can reach out to them directly via local numbers found here.

    Hope this helps! ?

    Best regards,
    Yuri

    Former Japanese Community Moderator
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