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not connecting

Since yesterday I can't connect my other computer. It shows it's ready to connect (the green circle) and when I try it starts with the orange circle, but it goes back to the green, as if I have cancelled. I've tryed to reinstal the program, however the problem is still happening.

Comments

  • JeanK
    JeanK Posts: 3,339 Moderator

    Hello @fbrandao,

    Thank you for your message. ?

    In this case, restarting TeamViewer on both devices solves in most of the cases the issue.

    I hope this could help. ?

    Best,

    Jean

    French Community Moderator
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