Afternoon,
We recently purchased a business license of TeamViewer to aid with offsite workers and access computers onsite remotely.
We are currently using the QS option, however we notice issues mainly with UAC. As we are in a domain none of our PC's have admin rights, to access UAC we have to accept the QS ticket, assign to ourselves, login with windows authentication and then this creates a new "Administrator" service request, which we then again have to accept, assign to ourselves and login again with the admin account. this makes the service que very messy and plays havoc when keeping track of support requests over periods of time as we can have 20+ "admin" tickets. Is there a way around this?
We also have explored the host option, we understand we can deploy this via GPO which is an attractive option, however how does remote access work? We have 200+ end points we would like to deploy to silently if possible. We would also like the option to automatically be able to remote on as an admin whenever needed. Is this possible? Does every user need an account this way?
We are relatively new to using TeamViewer, we just need pointing in the right direction!
Appreciate any help.
