Teamviewer opens webpage on computer boot

TomatoCo
TomatoCo Posts: 3
in General questions

Every time I boot my computer it brings me to the "How to use TeamViewer" webpage. I already know how to use teamviewer. I've been using it since at least 2011. How do I stop this irritating behavior?

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  • JeanK
    JeanK Posts: 7,040 Community Manager 🌍

    Hello @TomatoCo

    Thank you for your message and welcome to the TeamViewer Community! ?

    The webpage How to use TeamViewer should only open when finishing an installation of the program.

    Could you please uninstall the version you have right now and install the latest version here:

    and see if this behaviour occurs after a reboot of the computer?

    Best regards

    Jean

     

    Community Manager

  • TomatoCo
    TomatoCo Posts: 3

    I uninstalled and then reinstalled TeamViewer. Upon finishing the install, the "How to Use TeamViewer" page did not open. I then rebooted and Firefox started of its own accord and the How to Use TeamViewer page was open. I then closed this page, closed Firefox, and rebooted again. The How to Use TeamViwere page was open again.

    Please provide more troubleshooting steps.

  • TomatoCo
    TomatoCo Posts: 3

    Do you have any more advice on this behavior?

  • Schougen
    Schougen Posts: 1

    From what i can see there has been months and this problem is still here! I have the same problem. Upon every logon chrome opens the "how to use teamviewer" website. This is super anoying, i will stop using it if this is the new norm from teamviewer

  • jasdkfjlksdjkf
    jasdkfjlksdjkf Posts: 1

    I get this too, just installed on a new version of windows. Irritating.

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