sudden requests for partner conformation

athrun
athrun Posts: 1
in General questions

I'm using teamviewer to connect to one of my pc's from another in a different state. I had everything working fine, but opened up advanced settings to look at them. I don't remember changing anything save maybe timeout. Now it says I need conformation to connect, but everything was set to full access. I can't just go look at the settings on the system as I'm the only one with access to it normaly & I am very far away now.

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  • JeanK
    JeanK Posts: 7,036 Community Manager 🌍

    Hello @athrun,

    Thank you for your message and welcome to the TeamViewer Community! ?

    Unfortunately, without checking the settings, it will be impossible to know the reason for these sudden requests for partner conformation.

    Please make sure full access is enabled for outcoming connections of your computer and incoming connections of the remote computer.

    We explain how to proceed in this post right here: Re: Lost control over remote session 

    I hope this could help. ?

    If not, do not hesitate to ask your questions here. ?

    Best regards

    Jean

    Community Manager

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