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Remaining moves: 0

Had 0 remaining moves now for 6+ months in our admin console.

We only have 3 computers, but you know, sometimes people switch PCs or reinstall Windows or whatever.

So, I ask, why is it so hard for you to increment this counter, maybe add a free move every month or something. 

Your management console is frustrating to use and it's hard to even comprehend how to go about upgrading your license.

Upgrading leads you to a site which says "Unfortunately, you have not activated your Customer Portal account. Please click on the activation link sent after your purchase".

No such emails have been provided. 

Please gift us 5 moves, oh holy Teamviewer Gods

Comments

  • JeanK
    JeanK Posts: 5,794 Community Manager 🌍

    Hello @VWell,

    Thank you for your message and welcome to the TeamViewer Community! ?

    You will need to contact our customer support directly to get this sorted.

    You can contact our customer via the following link:

    I thank you in advance for your understanding.

    Best regards

    Jean
    One of the TeamViewer Gods

    Community Manager

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