I purchased Teamviewer two weeks ago and its still showing as free.
Please can this get resolved.
Please see this article to learn more about How to activate your Remote Access Plan
Thanks and ebst,
Former Community Manager
I havent got any company setup within the user management and dont see any users.
Only the option to Create a Company and start trial.
That´s even better and so you can directly go to Step 1: https://community.teamviewer.com/t5/Knowledge-Base/How-to-activate-your-Remote-Access-Plan/ta-p/53579#toc-hId--2074509923
I dont think my account is activated as i have tried those steps.
Did you already check/verified how many endpoints have been activated?
Please see: Additional information for Remote Access
The above is what i see.
Thanks for sharing!
For me it looks like the license has not been activated successfully. Did you get a PopUp confirming that your license has been activated successfully?
Can you click on the link in the email for the License Activation again and repeat Step 2 from the Knowledge Base article? And then continue with Step 3 and 4.
I am also having this issue. My account is not recignising my subscription.
service.teamviewer.com shows an active subscription
login.teamviewer.com shows my account as 'free'
I havent recieved an activation email could one be resent please.
I have checked SPAM etc.