MSI deployment and account assigment without easy access

Gintarasp2
Gintarasp2 Posts: 2
in General questions

How do I assign my devices to Teamviewer Account without granting easy access via MSI and CMD/Powershell?

How will it work with GPO?

Best regards,
Gintaras

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  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @Gintarasp2,

    Thank you for your message and welcome to the TeamViewer Community! ?

    In order to deploy TeamViewer without Easy Access, you only need to make sure that you don't add the Easy Access parameter in your command line.

    Here are two examples:

    Without Easy Access

    msiexec.exe /i "<Path>\TeamViewer_Host.msi" /qn CUSTOMCONFIGID=<Your_Config-ID> APITOKEN=<Your_Apitoken> ASSIGNMENTOPTIONS="--alias %COMPUTERNAME%"

    timeout /t 5

    net stop teamviewer
    net start teamviewer


    With Easy Access

    msiexec.exe /i "<Path>\TeamViewer_Host.msi" /qn CUSTOMCONFIGID=<Your_Config-ID> APITOKEN=<Your_Apitoken> ASSIGNMENTOPTIONS="--alias %COMPUTERNAME% --grant-easy-access"

    timeout /t 5

    net stop teamviewer
    net start teamviewer

     


    I hope this could help. ?

    If not, do not hesitate to ask your questions here. ?

    Best regards

    Jean

    Community Manager

  • Gintarasp2
    Gintarasp2 Posts: 2

    Hello JeanK, That is what I used to do to enroll device with --easy-access.
    However if I use you suggested line:

    msiexec.exe /i "<Path>\TeamViewer_Host.msi" /qn CUSTOMCONFIGID=<Your_Config-ID> APITOKEN=<Your_Apitoken> ASSIGNMENTOPTIONS="--alias %COMPUTERNAME%"
    timeout /t 5
    net stop teamviewer
    net start teamviewer

    I wount not get device assigned to account:
    https://ibb.co/x6xWt2t

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @Gintarasp2

    Thank you for your message. ?

    As this is not expected behaviour, this needs to be analyzed by our engineers.

    I recommend you to open a ticket, our engineer team will be happy to look at your logs and help you further: https://support.teamviewer.com/a/ 

    Best regards

    Jean

    Community Manager

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