mobile teamviewer

Hannie
Hannie Posts: 1

Good day,

I want to ask how I find out the password when I know the user ID, my mom needs help with my mobile.I want my mum help with mobile,she is online, but writing me "it is not possible to join a partner" thank you for answer hannie

Answers

  • JeanK
    JeanK Posts: 6,973 Community Manager 🌍

    Hello @Hannie,

    There is no password when connection to a QuickSupport on mobile.

    All your mum has to do, is to accept your connection request.

    Community Manager