Display of the disconnected PC
Hi,
My name is Rémi I work with a lot of supermarket. We connect with TeamViewer to our clients softwares to monitor some parameters that have a direct impact on their energy consumption.
In order to ease the tracking of each client I have organised folders by geographic locations.
The main issue is that, when a distant PC is no more connected to the internet, its shortcut goes to a folder named "disconnected" wether than staying in its geographic folders.
Is there a way to change that ? I would like the disconnected PCs to be shaded but stay in their affected folder.
Sorry for my english if there is some mistakes I am french :)
Thanks for your replies.
Rémi
Best Answer
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Hi Rémi,
Thank you for your post and welcome to our community 😊
Can you please check the settings under Extras --> Options --> Computers & Contacts and remove the check for Offline computers & contacts in separate group.
Hope this could help. Wish you a great day.
All the best,
Natascha 🙋♀️
German Community moderator 💙 Moderatorin der deutschsprachigen Community
1
Answers
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Hello,
Can anybody help me with this issue ?
Thanks for your reply.
Rémi
0 -
Hi Rémi,
Thank you for your post and welcome to our community 😊
Can you please check the settings under Extras --> Options --> Computers & Contacts and remove the check for Offline computers & contacts in separate group.
Hope this could help. Wish you a great day.
All the best,
Natascha 🙋♀️
German Community moderator 💙 Moderatorin der deutschsprachigen Community
1 -
0
