sent email = lost email?

Options

trying to add a PC for remote since it has a busted screen.

but every time i try to log into it on teamviewer app (or in browser), it tells me i need to add it to trusted devices, which is what i'm trying to do. tells me it sent an email for confimation, but the email never arrives. yes i checked all my email folders.

what to do?

Answers

  • Michaelll
    Michaelll Posts: 3 ✭✭
    edited March 2021
    Options

    .

  • Michaelll
    Michaelll Posts: 3 ✭✭
    Options
    1. On your computer, open Gmail.
    2. In the search box, click the Down arrow .
    3. Click the All Mail drop down, then select Mail & Spam & Trash.
    4. Enter some information that's in the missing email.
    5. At the bottom of the box, click Search 


  • Michaelll
    Michaelll Posts: 3 ✭✭
    Options
    1. On your computer, open Gmail.
    2. In the search box, click the Down arrow .
    3. Click the All Mail drop down, then select Mail & Spam & Trash.
    4. Enter some information that's in the missing email.
    5. At the bottom of the box, click Search 


  • MykPel
    MykPel Posts: 1
    Options

    I'm having the same problem. The "trusted device" email never arrives. My only solution was to get a new email address (thank you Gmail!) and set up a new TeamViewer account with that email address. With the new account, I get the "trusted device" emails.

    It seems lots of people have the same issue. I wish the TeamViewer folk would look into this and come up with a solution.