Cannot reset password to reset user ID

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WBJWW
WBJWW Posts: 1 ✭
in General questions

I'm stuck in a loop after I provide my email address to reset my password, I keep on having to verify that I am not a robot over and over , and cannot get past that stage.

Thanks

Answers

  • JeanK
    JeanK Posts: 6,988 Community Manager 🌍
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    Hello @WBJWW,

    I recommend waiting until the last e-mail arrives. Then closing all browsers tabs you have opened and restart the whole things from the start.

    Community Manager

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